Veteran Senior Executive adept at increasing profit margins by growing sales and reducing costs. Hands-on, proactive manager with adaptable and creative approach. Driven to always be improving business operations. Specializing in Merchant Services with 20 plus year track record of success. Dedicate professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
23
23
years of professional experience
2
2
years of post-secondary education
Work History
Senior Executive
USB Payment Processing N.E.
09.2000 - Current
Increased sales revenue by identifying new business opportunities and establishing strong relationships with key clients.
Developed successful sales strategies for improved market penetration and increased customer satisfaction.
Expanded client base by actively prospecting potential customers and conducting presentations to showcase company offerings.
Strengthened partnerships with existing clients, ensuring consistent communication and providing tailored solutions to meet their needs.
Collaborated with cross-functional teams to develop innovative product offerings that addressed customer pain points and drove sales growth.
Led contract negotiations with prospective clients, securing mutually beneficial agreements that supported long-term business goals.
Analyzed market trends and competitor activities to identify opportunities for growth and differentiation within the industry.
Implemented effective sales training programs for team members, enhancing their skills in selling techniques, negotiation, and relationship building.
Mentored junior sales professionals, sharing expertise in lead generation and account management while fostering a positive team environment.
Exceeded quarterly targets consistently by prioritizing high-value accounts and employing strategic selling tactics.
Improved overall client satisfaction ratings by providing exceptional post-sale support services such as regular check ins and follow ups.
Education
Business And Communications
Towson University
Baltimore, MD
01.1997 - 06.1999
Associates Degree - Liberal Arts And General Studies
Essex Community College
Essex MD
12.1997
Skills
Revenue Generation
Technical Support
Business Planning
Expense Reporting
Operational Leadership
Business Development
Financial Acumen
Strategic Planning
Sales Strategy
Customer Relationship Management
Contract Negotiation
Team Leadership
Cost Control
Lead Generation
Computer Skills
Employee Coaching and Mentoring
Negotiation
Teamwork and Collaboration
Bank Financing
Business Analysis
Qualified Lead Generation
Client Meetings
Business Management and Development
Affiliations
Vice President Pine Ridge Swim Club
Youth Lacrosse Coach
High School Lacrosse Coach
Fathers' Club St Ursula School
Timeline
Senior Executive
USB Payment Processing N.E.
09.2000 - Current
Business And Communications
Towson University
01.1997 - 06.1999
Associates Degree - Liberal Arts And General Studies
Essex Community College
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