Multi-faceted Logistics Specialist with solid history of streamlining operations and trimming cost. Reliable and results-driven supply chain manager delivering stellar aptitude for organization, superb people skills and reputation for utmost integrity. Eager to increase productivity and client satisfaction.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Delivery Driver
SYSCO Food Services
Ankeny
10.2023 - 02.2024
Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
Maintained strong relationships with clients through proactive communication and personalized service.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustment
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Expedited deliveries to meet customer deadlines and requirements.
Offload averages of 15 stops, 1223 cases, 28,749 lbs
Delivery Service Center Supervisor
SYSCO Food Services
Ankeny, IA
04.2022 - 06.2023
Fielded 50-60 calls per day from Sales and Drivers.
Ensured 25-30 routes were covered and moving as scheduled on daily basis.
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Ensured compliance with local, state, and federal regulations regarding workplace safety and employment laws.
Allocated resources strategically to meet deadlines effectively while staying within budget constraints.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Interceded between employees during arguments and diffused tense situations.
Enhanced operational efficiency by streamlining processes, implementing new procedures, and providing ongoing training to staff members.
Coordinated with other department supervisors to achieve smooth workflow across all areas of center.
Fostered positive work environment through effective leadership skills and clear communication with employees.
Monitored workflow to improve employee time management and increase productivity.
Optimized scheduling processes to maximize productivity and minimize labor costs without sacrificing quality of service.
Driver Helper
SYSCO Food Services
Ankeny, IA
03.2022 - 04.2023
Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.
Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
Maintained safe work environment by adhering to safety protocols during loading and unloading tasks.
Displayed very good communication and customer service skills.
Assisted with shipment preparation and documentation to support accuracy and proper tracking.
Outbound Selector
SYSCO Food Services
Ankeny, IA
03.2021 - 07.2021
Maintained clean and safe work environment, conducting regular inspections of equipment and work areas
Reported any discrepancies found in outbound shipments promptly, enabling swift resolution or correction measures.
Increased order accuracy by meticulously selecting and organizing products for shipment.
Excellent communication skills, both verbal and written.
Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
Proactively communicated with supervisors regarding potential issues or concerns related to order fulfillment processes.
Medical Supply Specialist
United States Army / Reserve
United States / Germany
01.1995 - 06.2003
Streamlined supply chain processes for faster delivery and reduced overhead costs.
Reduced supply waste by conducting regular audits on expired or damaged items.
Maintained accurate records of all medical supplies and equipment, ensuring timely reordering and replenishment.
Moved shipment materials to and from designated areas using lift and hand trucks.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Education
60+ Credits With A 3.85 GPA. - Hotel, Hospitality And Restaurant Management
Adams State University
Alamosa, CO
Skills
DOT Compliance
Logistics Coordination Experience
Supply Chain Management
Driver Training Development
GPS and route planning
Strong leadership abilities
Delivery recordkeeping
Complex Problem-Solving
Data analysis proficiency
Adaptable Decision-Making
Performance monitoring
Certification
CDL A (Tanker, Doubles, Triples, Manual Permit)
Multitude of varying forlifts and walkie jacks
Automotive / Advanced Automotive
Welding / Advanced Welding
14 certifications through National Restaurant Association
Food Service Management Professional Certification
licensed on a multitude of different forklifts and walkie jacks.
Timeline
Delivery Driver
SYSCO Food Services
10.2023 - 02.2024
Delivery Service Center Supervisor
SYSCO Food Services
04.2022 - 06.2023
Driver Helper
SYSCO Food Services
03.2022 - 04.2023
Outbound Selector
SYSCO Food Services
03.2021 - 07.2021
Medical Supply Specialist
United States Army / Reserve
01.1995 - 06.2003
60+ Credits With A 3.85 GPA. - Hotel, Hospitality And Restaurant Management