Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jesse De Jesus

Lake Alfred,FL

Summary

Hardworking Set up Event houseperson bringing 3 years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Skilled worker with track record of providing clean and sanitary environments. Friendly individual adheres to safety protocols and offers task prioritization and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Food & Beverage Operational Assistant

KPMG Learning, Development & Innovation Center
2020.02 - Current
  • Provided exceptional customer service, addressing guest concerns promptly and professionally.
  • Maintained safety standards by conducting routine inspections and ensuring adherence to protocols.
  • Promoted positive workplace culture through effective communication and teamwork.
  • Contributed to efficient event set-up and tear-down processes, optimizing turnaround times between functions.
  • Reduced time spent on cleaning duties by establishing an organized system for storage areas.

Housekeeping Inspector

Legacy Vacation Club
2019.01 - 2021.12
  • Increased guest satisfaction by promptly addressing and resolving housekeeping concerns.
  • Improved overall hotel appearance with diligent attention to detail during inspections.
  • Ensured a safe and healthy environment for guests and staff through proper use of cleaning chemicals and equipment.
  • Collaborated with front desk staff to coordinate room assignments, minimizing guest wait times during peak periods.
  • Evaluated team performance, providing constructive feedback to housekeeping staff on areas requiring improvement.
  • Assisted in developing training materials for new hires, ensuring all team members were knowledgeable about company policies and procedures.
  • Contributed to the reduction of lost items by implementing a meticulous system for tracking and returning left-behind belongings to guests.
  • Upheld brand standards by consistently monitoring the quality of guest rooms, linens, and amenities provided.
  • Established clear communication channels between housekeeping inspectors and other departments within the hotel, fostering a collaborative work environment focused on exceptional customer service.
  • Increased employee morale through recognition programs that rewarded outstanding performance within the housekeeping department.
  • Successfully completed time-sensitive projects such as deep-cleaning assignments or special event preparations.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.

Education

High School Diploma - High School

Fernando Suria Chaves
Barceloneta Puerto Rico
05.2010

Skills

  • Multitasking capabilities
  • Attention to detail
  • Customer service
  • Teamwork abilities
  • Time management
  • Staff Training

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Food & Beverage Operational Assistant

KPMG Learning, Development & Innovation Center
2020.02 - Current

Housekeeping Inspector

Legacy Vacation Club
2019.01 - 2021.12

High School Diploma - High School

Fernando Suria Chaves
Jesse De Jesus