Jesse Denning
Westmont,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Verticals Growth Manager
SpotHero
11.2022 - Current
- Identifying and understanding customer’s sales challenges while preparing and presenting a customized sales strategy
- Developing and executing a sales strategy and aggressive sales plan metrics designed to meet and exceed company revenue goals
- Own the contract and contract renewals for new and existing clients
- Reviewing all major deliverables
- Reporting and updating via Salesforce
- Providing regular communication with clients to provide strong team representation and set proper client expectations
- Ensuring that client issues are dealt with efficiently
- Providing regular input on all account activity, including status and call reports on a weekly basis to the sales manager
Business Account Manager
SpotHero
07.2021 - 11.2022
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
Senior Inbound Sales Specialist
SpotHero
03.2019 - 07.2021
- Inbound sales of monthly parking solution
- Account management of existing clients
- Developed sales process and playbook for the role
- Trained new specialists and customer service agents.
Customer Hero
SpotHero
09.2017 - 03.2019
- Call center representative in a high-volume environment
- Product tech troubleshooting
- Account management
- General customer issues/complaints
- Interdepartmental liaison for complex issues.
Security Officer
Loyola University Medical Center
12.2013 - 09.2017
- Customer service and security professional for large medical campus
- Campus access control
- Oversaw life safety equipment and software
- Dispatch for security team of 20+ members.
Education
Applied Psychology, B.A. -
Loyola University Chicago
08.2019
Skills
- Customer Portfolio Management
- Account Management
- Competitor Analysis
- Sales Reporting
- Lead Identification and Generation
- Relationship Building
- Sales Targeting
- Territory Management
- Strategic Planning
Awards
Summa Cum Laude, Loyola University Chicago, 2019
Timeline
Verticals Growth Manager
SpotHero
11.2022 - Current
Business Account Manager
SpotHero
07.2021 - 11.2022
Senior Inbound Sales Specialist
SpotHero
03.2019 - 07.2021
Customer Hero
SpotHero
09.2017 - 03.2019
Security Officer
Loyola University Medical Center
12.2013 - 09.2017
Applied Psychology, B.A. -
Loyola University Chicago
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