JESSE DIAZ
Arlington,TX
Summary
Skilled in working under pressure and adapting to new situations and challenges to best enhance the production of the company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
PC Technician
Murtech Services
Dallas, TX
02.2024 - Current
- Wells Fargo Bank- Hub Installation Project
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Updated software versions with patches, and new installations to close security loopholes, and protect users.
Engineering Technician
Asurion Insurance
Grapevine, TX
12.2022 - 01.2024
- Maintained records documenting engineering schematics and installed equipment.
- Read and analyze technical manuals/parts to make accurate repair decisions.
- Reset users password's for work account's within the department.
- Create & Install testing software's for repair technician's on flash drives.
- Repair/Reload software & hardware for Desktops, Laptops, and Smartwatch's
- Developed and used tools to configure work orders per customer requirements.
Computer Technician
Trox
Irving, Tx
04.2021 - 12.2022
- Enrolling School Districts Chromebook's with Licensed software
- Wiping & Shredding Hard drives
- Utilized the password reset utility to unlock units with BIOS password locks.
Pit Technician
Jiffy Lube
Weatherford, TX
08.2019 - 04.2021
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Drained motor oil, changed oil filters and greased chassis fittings.
HELP FRIENDS & FAMILY
Home Business
Arlington, TX
01.2017 - 04.2021
- Troubleshoot devices, operating systems, and hardware.
- Resolve Wi-Fi and internet connection issues.
- Go to a person to help resolve computer issues with family and friends' PCs.
Retail Sales Worker
Globe Life Park in Arlington
Arlington, TX
12.2017 - 09.2018
- Pulled and documented retail clothing.
- Prepared merchandise for purchase or rental.
- Assisted with conducting merchandise stock counts, and reported discrepancies to the supervisor.
Body Shop Technician
North Main Automotive
Duncanville, TX
05.2016 - 09.2017
- Provided customers with invoices and receipts detailing services performed.
- Replaced or repaired parts to complete daily work orders on vehicles.
Education
Computer & Network Admin. - Information Technology
CCI Training Center, Inc.
Arlington, TX07.2020
Skills
- Maintenance and repair
- Excel knowledgeable
- Application support
- System administration
- Hardware installation
- Troubleshooting and Diagnostics
Certification
*Computer & Networking Administration Cert.
Relevant Course Work
- A+ 1001/1002
- Network+ Fundamentals
- I.T Fundamentals
Timeline
PC Technician
Murtech Services
02.2024 - Current
Engineering Technician
Asurion Insurance
12.2022 - 01.2024
Computer Technician
Trox
04.2021 - 12.2022
Pit Technician
Jiffy Lube
08.2019 - 04.2021
Retail Sales Worker
Globe Life Park in Arlington
12.2017 - 09.2018
HELP FRIENDS & FAMILY
Home Business
01.2017 - 04.2021
Body Shop Technician
North Main Automotive
05.2016 - 09.2017
Computer & Network Admin. - Information Technology
CCI Training Center, Inc.