Dynamic leader with a proven track record at Live Trends Design Group, LLC, excelling in cross-functional coordination and performance reporting. Mastered health and safety compliance, boosting production efficiency and team cohesion. Known for innovative process improvements and effective inventory control, achieving significant cost reductions while fostering robust customer relationships.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Manager
Live Trends Design Group, LLC
Apopka, US
07.2021 - Current
Implemented performance, quality, and efficiency measures to meet aggressive production goals.
In charge of enhancing safety, product quality, service, and cost-effectiveness.
Researched and tested new materials for production with the established R&D team.
Completed the required safety training programs for warehouse environments.
Kept track of daily productivity and shipment reports for all departments, and communicated them to the relevant parties.
Identified appropriate crewing needs, scheduled employees, and collaborated with Human Resources to meet shifting production schedules.
Planned, organized, and managed operations, which included ordering materials and supplies, managing workflow, and ensuring that production was completed on time.
Delegated duties to the appropriate manufacturing supervisor, assembler, and operator.
Planned, directed, coordinated, and assigned manpower to meet aggressive production schedules.
Managed and led a team of 105 production experts.
Successfully managed production activities to ensure that orders were shipped on time.
Position requirements, schedules, and production team processes were all established by me.
Established manufacturing performance standards, including 5S and Lean-driven expectations, and evaluated the results of performance goals in order to set future goals.
I was in charge of pulling, verifying, and packaging items for shipment.
Collaborated with sales managers to help them manage and track sales prospecting.
Worked with Sales to manage multiple companies' supplier relationships, product inventory, and purchasing.
Used Word and Excel to create documents and new tool advancements.
Arranged movement of products from one company location to another.
I was in charge of ordering and distributing office supplies while staying within a set budget.
I was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
I was in charge of data entry, resume tracking, and the applicant tracking system.
Created production schedules based on customer order deadlines, and sales forecasting.
Compiled data on spreadsheets to devise forecasts for production planning by gathering input from production staff and leaders.
I ran the data and new technologies department and tools that the quality assurance team could use to conduct testing while quantifying the process.
Initiated timely project management within budget constraints for multifaceted problems involving executive leaders.
Evaluated employee performance, and implemented incentives and team-building events to boost morale.
In charge of the entire planning, application development, verification, and risk management in software projects.
Created and implemented a curriculum and training materials that could be used by people from all walks of life.
Interacted with customers professionally by phone, email, or in person to provide information and direct them to the desired staff members.
Collaborated closely with other departments in order to gain a better understanding of product features, and develop appropriate training materials.
I was in charge of the operation.
Oversaw a small group of business support apprentices, delegated tasks, tracked performance, and encouraged them to meet deadlines, and exceed goals.
Kept track of team performance, delegated tasks, and implemented quality-improvement strategies.
Successfully operated the quality and damage department per takt time.
Warehouse Supervisor
Floor & Decor
Sanford, US
04.2015 - 03.2018
Provided professional, friendly, and engaging service on a consistent basis.
I was in charge of training new employees.
Assessed work performance through scheduled and impromptu evaluations.
Helped with manufacturing, safety, inventory control, and process implementation in all areas.
Created training materials, task and process guidelines, and provided employees with clear, concise instructions.
Changed job assignments and schedules to keep up with changing business needs, taking into account processes, employee knowledge, and customer expectations.
I was in charge of drafting and observing the workforce allocation for operations.
Keep track of shipment information, like weight, charges, available space, damages, and discrepancies, for reporting, accounting, and record keeping.
I was in charge of hiring, performance management, and reviews, as well as coaching, mentoring, salary development, and budgeting.
Built, managed, and coached in-house and outsourced teams, implementing training programs to boost productivity and efficiency.
Demonstrated superior problem-solving and customer service abilities.
Kept track of material inventories to ensure production deadlines were met.
I was in charge of the team and set the overall vision.
Set up, adjusted, and maintained machines to ensure that production remained at peak levels, and that daily demands were met consistently.
Evaluated team performance and provided metrics to members of the leadership team.
Employees received training, coaching, and motivation from me.
Processed personnel paperwork and planned schedules to ensure maximum efficiency.