Jesse DiGiorgio
North Babylon,NY
Overview
10
10
years of professional experience
Work History
Senior Administrative Support Coordinator
Northwell Health Physician Partners
Bay Shore, NY
11.2021 - Current
- Coordinates all interactions between employees, medical facilities, referring physicians, other health care personnel and providers.
- Ensures that all tasks (ie: requesting patient records, updating all demographics, etc.) are done accurately and timely so that the medical team can concentrate on the well-being of patients.
- Assists front office with anything that will help the office run smoothly: scheduling appointments, managing the providers schedules, directing patients to correct facilities to follow-up (as ordered by providers), and if necessary, processing patient's payments.
- Effectively and efficiently manage the waiting room to maintain Northwell standards: clear unnecessary clutter, etc.
- Assists front office team as necessary.
- Answering phones, billing issues, paperwork, verification of insurance.
- Assists with prior authorizations
- Reviews employee performances with the Practice Administrator
Medical Scribe
Orlin And Cohen Orthopedic Group
Lynbrook, NY
04.2020 - 11.2021
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
Front Desk Medical Receptionist
Orlin And Cohen Orthopedic Group
Massapequa, NY
02.2019 - 04.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
Senior Merchandising Manager
Old Navy
Levittown, NY
12.2017 - 02.2019
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Maintained updated product knowledge to successfully educate and advise customers.
Department Manager
Old Navy
Levittown, NY
03.2017 - 12.2017
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
Department Specialist
Old Navy
Hicksville, NY
11.2015 - 03.2017
- Led effective team by mentoring, coaching and providing assistance to staff.
- Delivered key information on product features to help customers make educated purchasing decisions.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Volunteered to help with special projects of varying degrees of complexity.
- Attended regular training sessions to keep updated on trends, competitive markets and ways to improve brand recognition.
Sales Associate
Old Navy
Hicksville, NY
11.2013 - 11.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate of Arts - Liberal Arts And General Studies
Nassau Community College
Garden City, NY05.2016
Skills
- Meeting Coordination
- Schedule Management
- Data Entry
- Business Development
- Employee Development
- Operational Efficiency
- Overcoming Obstacles
- Workload Management
- Maintenance Requirements
- Schedule Preparation
- Project Support
- Office Support
- Customer Satisfaction
- Data Collection
- Employee Records Management
- Payment Collection
- Document Organization
- Community Relationships
- Attention to Detail
- Filing
- Coordinate Schedules
- Appointment Scheduling
Timeline
Senior Administrative Support Coordinator
Northwell Health Physician Partners
11.2021 - Current
Medical Scribe
Orlin And Cohen Orthopedic Group
04.2020 - 11.2021
Front Desk Medical Receptionist
Orlin And Cohen Orthopedic Group
02.2019 - 04.2020
Senior Merchandising Manager
Old Navy
12.2017 - 02.2019
Department Manager
Old Navy
03.2017 - 12.2017
Department Specialist
Old Navy
11.2015 - 03.2017
Sales Associate
Old Navy
11.2013 - 11.2015
Associate of Arts - Liberal Arts And General Studies
Nassau Community College