Jesse Dittmer
Altoona,IA
Summary
Dynamic Department Manager with a proven track record at Porters Hardware Do It Best and Rental, enhancing inventory efficiency and customer satisfaction. Skilled in adaptive leadership and Excel basics, I excel in fostering team collaboration and driving significant process improvements. Recognized for quick learning abilities and logical thinking, I effectively balance team coaching with strategic operational adjustments.
Overview
2
2
years of professional experience
Work History
Department Manager
Porters Hardware Do It Best and Rental
Des Moines, IA
01.2024 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Order Fulfiller
Amazon
Bondurant, IA
10.2023 - 01.2024
- Fulfilled orders sent in, ensuring the correct items went to the customer
Associate
Knoxville Hardware
Knoxville, IA
02.2023 - 10.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
High School Diploma -
Indianola High School
Indianola, IA05.2017
Skills
- Adaptive
- Quick learner
- Logical thinking
- Coaching and training
Timeline
Department Manager
Porters Hardware Do It Best and Rental
01.2024 - Current
Order Fulfiller
Amazon
10.2023 - 01.2024
Associate
Knoxville Hardware
02.2023 - 10.2023
High School Diploma -
Indianola High School