Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jesse Duran

Las Vegas

Summary

Dedicated and compassionate volunteer at Dessert Hills Baptist Church, skilled in fostering positive child interactions and promoting outdoor play. Leveraged patience and empathy to build trust with children, while ensuring a safe environment. Enhanced communication with parents, addressing concerns and celebrating achievements, contributing to a nurturing daycare experience.

Overview

10
10
years of professional experience

Work History

Church Daycare Volunteer

Dessert Hills Baptist Church
04.2025 - Current
  • Monitored child behavior, addressing conflicts and promoting positive interactions among peers.
  • Encouraged outdoor playtime, promoting physical activity and overall health through structured games and free exploration time.
  • Assisted with naptime routines, ensuring that children had a comfortable space to rest and recharge for the remainder of the day.
  • Supported daycare staff in maintaining a clean, organized, and safe environment for children''s daily activities.
  • Developed strong relationships with each child under my care, building trust while providing emotional support as needed.
  • Aided in the implementation of transition periods between various daily activities, reducing anxiety for young children who struggled with change or separation from caregivers.
  • Maintained open communication with parents regarding their child''s progress, achievements, and any concerns that arose throughout the day.
  • Watched and redirected inappropriate student behavior.
  • Complied with strict safety and organizational regulations, policies, and procedures.

Food Delivery

Uber Eats
04.2020 - Current
  • Expedited food delivery times by working closely with kitchen staff to prioritize orders as necessary.
  • Streamlined food delivery process with strong communication skills between kitchen staff and servers, reducing wait times for customers.
  • Increased customer satisfaction with quick and courteous food delivery.
  • Coordinated with back-of-house staff during peak hours to ensure timely food delivery while maintaining a pleasant demeanor under pressure.
  • Handled large parties efficiently, ensuring timely food delivery while maintaining high levels of customer satisfaction.
  • Enhanced customer satisfaction by implementing efficient food delivery processes and streamlining operations.
  • Streamlined order-taking process for increased efficiency in food delivery to guests.
  • Assisted servers with food delivery, improving overall efficiency and customer satisfaction.

Customer Service

Essential Cleaning
02.2016 - 04.2020
  • Provided exceptional customer service by promptly resolving issues and complaints.
  • Provided exceptional customer service, addressing member concerns promptly and professionally.
  • Provided exceptional customer service, resolving patient complaints promptly and professionally.
  • Executed top-notch customer service and assistance for Number contractors.
  • Provided exceptional customer service, resolving passenger concerns promptly and professionally.
  • Achieved consistent customer service excellence, maintaining positive attitude under pressure.

Education

St.louis Adult Highschool
Las Vegas
10.2010

Skills

  • Patience and empathy
  • Positive reinforcement
  • Social skills development
  • Child safety awareness
  • Outdoor play supervision
  • Age-appropriate activities
  • Arts and crafts

Languages

Spanish
Native or Bilingual

Timeline

Church Daycare Volunteer

Dessert Hills Baptist Church
04.2025 - Current

Food Delivery

Uber Eats
04.2020 - Current

Customer Service

Essential Cleaning
02.2016 - 04.2020

St.louis Adult Highschool