Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jesse Duran

Munising,MI

Summary

Dynamic kayak guide with a proven track record at Paddling Michigan, excelling in group management and environmental education. Expert in water safety and emergency response, I trained new guides and enhanced customer engagement, ensuring memorable experiences while prioritizing safety and compliance. Committed to fostering teamwork and delivering exceptional service.

Offering reliable and diligent approach with keen interest in customer service and hospitality. Contributes solid grasp of food safety standards and exceptional interpersonal skills for effective guest interactions. Ready to use and develop communication and multitasking skills in a team member role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Kayak Guide

Paddling Michigan
05.2023 - Current
  • Led guided kayak tours, ensuring safety and enjoyment for diverse groups of participants.
  • Developed and implemented educational programs on local ecosystems and kayaking techniques.
  • Trained new guides on operational protocols, equipment maintenance, and customer engagement strategies.
  • Managed equipment inventory, performing regular checks to ensure safety compliance and optimal performance.
  • Conducted risk assessments for routes, adapting plans to changing weather conditions to ensure safety.
  • Assisted in the training of new guides by sharing expertise in navigation, paddling techniques, and risk management.

Team Member

Panera Bread
10.2024 - 05.2025
  • Collaborated with team to ensure efficient operations and high-quality customer service.
  • Managed inventory levels, ensuring product availability and minimizing waste.
  • Maintained cleanliness and organization of work area to comply with safety standards.
  • Maintained productive, efficient approach to all tasks.

Restaurant Waiter

Foggys Steakhouse
05.2022 - 09.2022
  • Provided exceptional customer service to enhance dining experience.
  • Managed multiple tables efficiently during peak hours.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Trained new team members on menu knowledge and service standards.
  • Resolved customer complaints promptly to maintain satisfaction levels.

Education

High School Diploma -

Munising Middle And Highschool
Munising, MI
06.2022

Skills

  • Physical fitness
  • Swiftwater rescue
  • Environmental awareness
  • Water safety
  • Group management
  • Group leadership
  • Emergency response training
  • Problem-solving
  • Time management
  • Reliability
  • Customer service
  • Guest engagement

Accomplishments

  • Achieved Multiple water rescues through effectively helping guests back in their kayaks.
  • Perfect Driving Record

Certification

  • ACA Certified Kayak Guide

Timeline

Team Member

Panera Bread
10.2024 - 05.2025

Kayak Guide

Paddling Michigan
05.2023 - Current

Restaurant Waiter

Foggys Steakhouse
05.2022 - 09.2022

High School Diploma -

Munising Middle And Highschool

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