Jesse Eberl
New York,NY
Summary
Dynamic and results-oriented professional with extensive experience at Panerai (Richemont) and TopNotch Events. Excelled in office administration and event management, showcasing unparalleled attention to detail and a personable approach. Achieved streamlined operations through effective communication and resourcefulness. Proficient in Microsoft Excel and adept at maintaining high client satisfaction, embodying a blend of analytical prowess and executive support skills.
Overview
4
4
years of professional experience
Work History
Boutique Administrator
Panerai (Richemont)
07.2023 - Current
- Received all incoming Federal Express deliveries, and packed and shipped all outgoing deliveries.
- Served as a liaison between clients and sales advisors, management, and Technical Center.
- Oversaw 220+ high-end timepieces, organized their spaces in the vault, memorized their style numbers, assisted in visually merchandising the boutique.
- Collaborate with other American boutiques to transfer stock items in/out.
- Provided excellent customer service, introduced clients to the brand by recounting a detailed history of Panerai from 1890 to today.
- Organization: Managed stock inventory of over 1,000 watch straps and bracelets of different sizes, colors, and textiles.
- Communication: Wrote clear and professional emails to both upper-level employees and clients for Management and Sales staff.
- Ordering Supplies: Kept the boutique running smoothly by ensuring that all necessary supplies - tool kits, travel cases, shipping supplies, staff & client refreshments, were properly stocked.
- Physical Ability: Extremely quick on my feet, and able to lift heavy loads.
- Technology: DARE LaunchPad and SAP-PR1, Microsoft Excel.
- Established an organized filing system that streamlined retrieval of documents (Timepiece Repair forms, Transfer paperwork).
- Communicated consistently with the Security Team
- Scheduled maintenance when necessary (repair of HVAC units, electricians for elevator, IT specialists for computer mishaps)
Event Captain
TopNotch Events
09.2020 - 06.2023
- Streamlined team communication by implementing clear and concise pre-event briefings for staff members.
- Improved overall event success by maintaining a high level of professionalism, organization, and attention to detail.
- Ensured seamless event execution through proficient management of vendor relationships and equipment rentals.
- Collaborated closely with catering teams to ensure seamless food preparation, presentation, and service throughout events.
- Maximized guest satisfaction with timely and efficient food service delivery during events.
Education
Bachelor of Fine Arts - English & Theatre
Hofstra University
Hempstead, NY05-2015
Skills
- Attention to Detail
- Office Administration
- Personable and Approachable
- Resourceful and Analytical
- Mail handling
- Supplies Ordering
- Executive Support
- Fast and Accurate Typist
- Great athleticism - Speedy and strong
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Boutique Administrator
Panerai (Richemont)
07.2023 - Current
Event Captain
TopNotch Events
09.2020 - 06.2023
Bachelor of Fine Arts - English & Theatre
Hofstra University
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