Jesse Elsasser
Marion,OH
Summary
Accomplished leader of 8 account managers across Ohio & West Virginia with a proven track record at Verizon, enhancing sales performance through expert coaching and robust relationship-building. Specializes in driving business growth, with a keen focus on sales management and communication. Demonstrated success in elevating team achievements, with a strategic approach to exceed sales targets and foster partnerships.
Overview
7
7
years of professional experience
Work History
Sr. Manager - Retail & SMB Sales
Verizon
01.2022 - Current
- Lead a team of account managers across the Ohio & West Virginia markets.
- Training sales team on new products, services and selling skills.
- Identifying and implementing customer retention tools.
- Developing, assigning and monitoring sales goals.
- Leading multiple direct reports to produce high performance results.
- Networking and researching to generate lead development.
- Generating and analyzing sales, forecast and funnel-management reporting.
Maintaining knowledge of promotional elements. - Driving cross channel support along with partnering with Business Sales, Retail, and Indirect sales channels.
- Develop local community relationships.
Account Manager - Business Channel Management
Verizon
06.2020 - 12.2022
- Growing the wireless business through our partner agents & retailers across 53 doors and an indirect outside sales team.
- Improving agent capabilities and performance through product knowledge and skills, and tailored sales strategies to drive achievement of agent sales targets.
- Evaluating agent and overall channel sales performance for continuous improvement.
- Developing, implementing, and monitoring regional sales and incentive programs.
- Presenting sales program results and efficiency.
- Motivating our indirect agents to exceed sales.
- Providing feedback on sales techniques and customer interactions.
Account Manager - Retail SMB & Business Sales
Verizon
06.2019 - 06.2020
- Driving business results through coaching sales representatives.
- Acquiring and retaining accounts of the business segment.
- Generate new business through prospecting, networking, leads and referrals.
- Drive culture within locations to exceed new business quotas.
- Selected for culture committee in Team Landon organization for 2020 to drive overall employee experience for the enterprise.
Solutions Manager
Verizon
04.2017 - 04.2019
- Lead team on daily basis to deliver an exceptional customer experience, while meeting/exceeding sales metrics and quota assignments.
- Discover skill gaps in sales in order to deliver individual coaching's and trainings to develop employees based on their areas of opportunity.
- Handle daily operations
- Analyze staffing needs, report financial and sales data, cash management, and merchandising.
Skills
- Communication
- Active Listening
- Sales Management
- Leadership
- Negotiation
- Partnering and Relationships
Accomplishments
Sr. Manager - Retail & SMB Sales
- 2024 National Cx/Ex Engagement Pillar for VBG
- 2024 National Attach Pillar
- 2024 National Business Experts Tower
- 2024 Blitz Strategy Member for Great Lakes
- 2023 National Employee Development Tower.
- 2023 National Business Experts Tower.
- 2023 Consumer Engagement Pillar for Midwest.
- Received leading rating for 2022.
Account Manager - Business Channel Management
- President's Cabinet Recipient in 2021.
- Platinum Plus Award recipient in 2021.
- Core team member of the launch of Salesforce within Indirect Channel in 2021.
- Executed 1st Business Solutions sale in Indirect 2021.
Timeline
Sr. Manager - Retail & SMB Sales
Verizon
01.2022 - Current
Account Manager - Business Channel Management
Verizon
06.2020 - 12.2022
Account Manager - Retail SMB & Business Sales
Verizon
06.2019 - 06.2020
Solutions Manager
Verizon
04.2017 - 04.2019