Jesse E. Martinez

Work History

Vice President of Business Growth & Operations

Clean Tec Outsourcing

Orlando, FL

02.2025 - Current

Company Overview: Clean Tec Outsourcing is Florida’s premier hospitality staffing provider. We deliver refined talent solutions tailored to brand core and luxury hotel experiences, where excellence is the standard. CTO provides services to a portfolio of over 80 hotels, totaling 8,500 guestrooms.
Responsible for leading the business development strategy with a specialized focus on the luxury hospitality sector.
Tasked with identifying and capitalizing on new growth opportunities, driving revenue, and ensuring long-term, sustainable expansion.
Cultivates strong, lasting relationships with key stakeholders, including hotel owners and general managers, to enhance Clean Tec Outsourcing’s influence and footprint within the high-end hotel industry.
Plays a critical role in connecting top-tier talent with premier hotel clients by leveraging deep industry expertise and hospitality insight.
Oversees all day-to-day operations, implementing efficient, cost-effective processes to support strategic objectives.
Responsibilities include budget management, performance monitoring, and identifying opportunities for operational improvement across all departments.
Collaborates closely with executive leadership (CEO/Owners) and departmental leaders to ensure alignment with organizational goals, while also fostering a world-class workplace culture built on excellence, innovation, and service.
Clean Tec Outsourcing is Florida’s premier hospitality staffing provider. We deliver refined talent solutions tailored to brand core and luxury hotel experiences, where excellence is the standard. CTO provides services to a portfolio of over 80 hotels, totaling 8,500 guestrooms.

General Manager

the Celeste Hotel

Orlando, FL

04.2024 - 12.2024

Company Overview: 180 rooms, Upscale Lifestyle, Tribute Portfolio by Marriott, AAA 4-Diamond
Oversaw the day-to-day management of the hotel operations and staff while providing strategic leadership expertise that ensures the effective and efficient operation of the hotel.
Directly responsible and accountable for the hotel budgeting and financial management, yield management, planning and organizing of all hotel services.
Focused on maximizing financial performance, driving the sales culture in the hotel through active involvement in the sales process, cultivating guest satisfaction excellence and inspiring staff development.
Established, in conjunction with the company President, budgetary goals based on the hotel’s potential and business plan.
180 rooms, Upscale Lifestyle, Tribute Portfolio by Marriott, AAA 4-Diamond
Recent awards/accolades: Market leader in ADR, Occupancy and RevPar, #1 ITR in all Florida state Tribute Hotels, Top 10 in GSS nationally for all Tribute Hotels.

General Manager

Alfond Inn & Spa at Rollins

Winter Park, FL

08.2014 - 02.2024

Company Overview: 183 rooms, Full Service Luxury, AAA 4-Diamond
Functioned as the primary strategic leader of the hotel with responsibility for all aspects of the hotel operation, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation and safety and security.
Analyze business results and work with the leadership team to develop effective strategies to address needs.
Ensure brand standards are met with the objective of exceeding guest expectations, communicating follow-up actions to the team as necessary.
Encourage the leadership team to develop effective revenue management strategies and setting aggressive goals that will drive the property’s financial performance.
Actively involved assessing actual sales and revenues to determine variance and assess goal accomplishments.
183 rooms, Full Service Luxury, AAA 4-Diamond
Recent awards/accolades: Travel & Leisure Best 100 Hotels in the World, U.S. News & World Report Best Hotels in the U.S., Travel & Leisure Top 15 City Hotels in the Continental U.S., Conde Nast Readers’ Choice Best Hotels in Florida (Ranked #1, four consecutive years).

General Manager

Hilton Garden Inn East/UCF Area

Orlando, FL

08.2013 - 08.2014

Company Overview: 125 rooms, Focused Service
Effectively lead a 3 million property renovation from planning stage to completion.
Raised Tripadvisor ranking from 152 to 102 out of 329 hotels in a three-month period.
Increased ADR in all major transient segments $7 - $10 YOY.
125 rooms, Focused Service

General Manager

DoubleTree Suites Huntsville-South

Huntsville, AL

09.2012 - 09.2013

Company Overview: 150 suites, Full Service
Responsible for the overall operations of the hotel.
Lead and directed all department leaders.
Responsible for the hotels financial performance, handled all aspects of the assigned P&L, budgets, Human Resources, safety/security and ensured direct customer service were met/exceeded.
Increased room revenue by 3-5% month over month five consecutive months.
Raised Guest Satisfaction (SALT) ranking from 152 to 30th out of 281 DoubleTree America Hotels.
Increased Tripadvisor ranking from 24th to 2nd out of 53 area hotels.
Incrementally increased RevPar Index month over month.
Orchestrated the complete concept change for our three-meal restaurant.
150 suites, Full Service

General Manager

The Castle - Autograph Collection Hotel

Orlando, FL

03.2012 - 09.2012

Company Overview: 260 rooms, Full Service Luxury Boutique, AAA 4-Diamond
Lead all rooms division and food & beverage departments.
Responsible for the hotels financial performance, handle all aspects of the assigned budgets and ensured direct customer service goals were met.
260 rooms, Full Service Luxury Boutique, AAA 4-Diamond
(A Kessler Collection Hotel)
Increased overall gallery sales by 15%.
Increased pool bar liquor profit margins by 10%.
Redesigned Lobby (increased favorable Tripadvisor Reviews by 25%).

Taskforce General Manager

Bohemian Hotel Savannah Riverfront - Autograph Collection Hotel

Savannah, GA

10.2011 - 03.2012

Company Overview: 75 rooms, Full Service Luxury Boutique, AAA 4-Diamond
Taskforce Assignment - Managed all aspects of guest services, restaurant and bar, cost control, budgets, maintenance, housekeeping, sales and revenue management.
Optimized both operational and financial performances as well as concentrating the maximization of RevPar.
75 rooms, Full Service Luxury Boutique, AAA 4-Diamond
Number one in RevPar Index versus comp set according to STR report.
Increased New Year’s Eve Event revenues by 20% year over year.
Increased Tripadvisor Popularity Index ranking by 10.

Asst. General Manager

Bohemian Celebration - Autograph Collection Hotel

Celebration, FL

01.2009 - 01.2012

Company Overview: 115 rooms, Full Service Luxury Boutique, AAA 4-Diamond
Oversee and support the operations managers and grand performers.
Includes, but not limited to training, scheduling, payroll, coaching and counseling and involvement in hiring and termination procedures.
Responsible for daily monitoring of rooms inventory, rate/plan availability and revenue generation.
Plan, develop, implement and evaluate the level of guest service given to external customers.
Highly involved with the Revenue Management team, developing revenue opportunities and rate strategies for maximizing profit potentials.
Manage labor forecasting and develop operating budgets.
Directly supervise and oversee the Front Office, Reservations, Concierge’s, PBX, Valet, Security and Housekeeping departments.
115 rooms, Full Service Luxury Boutique, AAA 4-Diamond
Nominated for Leader of the Year 2010 (Company Award).
Participated in the launch of the new Autograph Collection by Marriott brand along with 7 other Kessler Hotels, partnering with Marriott Hotels to create a new boutique brand.
Improved QA audit scores from 88 to 92 to 96 in consecutive inspections.

Dir. of Operations

Grand Bohemian Orlando - Autograph Collection Hotel

Orlando, FL

01.2007 - 01.2009

Company Overview: 250 rooms, Full Service Luxury Boutique, AAA 4-Diamond
Oversaw all Front Office Operations to include: daily monitoring of rooms inventory, rates & plan availability and ensure adequate staffing levels for related departments.
Directly responsible for all aspects of front desk, communication department, night audit, bell services, concierge, security and Partnering with the on-site contracted valet department.
Developed, implemented and conducted all department training.
Managed department forecasts, operating budgets and capital expenditures for both line expenses and payroll.
Directly supervised 50 employees.
250 rooms, Full Service Luxury Boutique, AAA 4-Diamond
Promoted to Assistant General Manager at Bohemian Celebration Hotel in August 2009.
Manager of the Quarter 2007.

Director of Security

Westin Grand Bohemian Hotel

Orlando, FL

01.2003 - 01.2007

Company Overview: 250 rooms, Full Service Luxury Boutique, AAA 4-Diamond
Developed implemented and maintained programs that help reduce hotel losses and aid in creating procedures that secure the hotel, guest and grand performer’s property.
Coordinate and provide Dignitary and VIP protection along with Federal and State law enforcement agencies.
Ensure compliance with OSHA standards and corporate directives.
Develop and revise written safety plans and emergency procedures.
Organized conducted and recorded safety training for over 250 employees.
Directly supervised 10 security officers.
250 rooms, Full Service Luxury Boutique, AAA 4-Diamond
Promoted to Director of Front Office Operations in March 2007.
Starwood Hotels “Best in Brand” for Guest Satisfaction 4 Consecutive years.
Manager of the Quarter 2004.

Corporate Security Champion

Kessler Collection

Orlando, FL

01.2005 - 01.2007

Appointed to oversee and manage all security & safety aspects for the Kessler Collection Inc.
Conduct Quarterly conference calls with all corporate owned and managed properties.
Assists with the pre-construction plans with all future hotel projects in regards to security surveillance and physical access systems.
Conduct physical vulnerability assessments and ensure all hotels are in OSHA compliance.
Answer day to day security & safety related questions from all hotels.

Director of Security

Adams Mark Daytona Beach Hotel

Daytona Beach, FL

01.2003 - 12.2003

Company Overview: 878 rooms, Full Service AAA 4-Diamond
878 rooms, Full Service AAA 4-Diamond

Director of Security

Adams Mark Riverwalk Hotel

San Antonio, TX

01.2001 - 01.2003

Company Overview: 410 rooms, Full Service AAA 4-Diamond
410 rooms, Full Service AAA 4-Diamond
Manager of the Quarter 2001.

Director of Security

Hilton Palacio Del Rio

San Antonio, TX

01.1997 - 01.2001

Company Overview: 489 rooms, Full-Service AAA 4-Diamond
489 rooms, Full-Service AAA 4-Diamond
Appointed the “Security Cluster” Leader for all San Antonio Hiltons (8 Properties).
Vice President of the Downtown Security Director’s Council.
Manager of the Year 2000.
Manager of the Quarter 1999.
Leadership Award 1998.

Law Enforcement Specialist (Military Police)

United States Air Force

01.1997 - 01.2019

Managed the Security Police Plans and Safety programs section.
Duties included: Develop, coordinate and publish unit plans.
Additional positions: NCOIC Resources Protection, Emergency Services Team Member, Squadron Flight Leader and Drug Abuse Resistance education Instructor (D.A.R.E.).
Security Forces Sq. Reservist of the Quarter, Patrick AFB, Florida 2003.
AF Meritorious Service Medal / AF Reserve Commendation Medal / AF Achievement Medal.

Summary

Overview

Work History

Vice President of Business Growth & Operations

General Manager

General Manager

General Manager

General Manager

General Manager

Taskforce General Manager

Asst. General Manager

Dir. of Operations

Director of Security

Corporate Security Champion

Director of Security

Director of Security

Director of Security

Law Enforcement Specialist (Military Police)

Education

Associates - Criminal Justice

Criminal Justice - undefined

Military Experience

Professional Memberships

Skills

Timeline

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