Jesse Esparza

I worked as a Personal Digital Shopper at Walmart, where I built a reputation for great customer service and strong communication in both English and Spanish. I handled online orders quickly and accurately, which led to consistently high customer satisfaction. I also took the time to train and guide new team members, sharing what I’d learned to make their jobs easier.

Working in a frequently understaffed environment gave me the opportunity to take on greater responsibility, strengthen my problem-solving skills, and become more efficient under pressure. I learned how to manage a higher workload while still maintaining accuracy and professionalism, which helped me grow as both a team player and an independent worker. I’m adaptable and enjoy stepping in to solve customer needs on the spot, ensuring every shopping experience is a positive one.