Jesse Felix
Clearlake,CA
Summary
Skilled in safe food handling and exceptional customer service, I significantly enhanced customer satisfaction at Albertsons. Leveraging expertise in deli equipment operation and interactive communication, I trained new staff, ensuring efficient store operations. My adaptability and dedication to quality service underline my commitment to excellence in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Deli Clerk/Clerk/Ready Meals
Albertsons
Rancho Mirage, CA
01.2023 - 01.2024
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Followed recipes and customer requests to prepare meals.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Sliced meats and cheeses and weighed deli items for customers.
- Inspected labels on deli products to verify accuracy of pricing.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
Buzzer/Runner
Cuistot Restaurant
Palm Desert, CA
12.2022 - 06.2023
- Participated in ongoing training to enhance job skills and knowledge.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Assisted with the setup and breakdown of the dining area before and after service hours.
- Cleaned and maintained work areas on a regular basis.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Collected food and quickly delivered to customers' tables.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within fast-paced environment.
- Helped in training new food runners, sharing best practices and operational knowledge.
- Filled and served various beverages for customers.
- Assisted in preparing dishes for service by garnishing and checking presentation.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Greeted customers and provided excellent customer service.
Buzzer/Runner
Toscana Country. Club
Indian Wells, CA
03.2020 - 02.2023
- Seamlessly adapted to changes in menu or kitchen procedures to maintain service efficiency.
- Assisted with the setup and breakdown of the dining area before and after service hours.
- Cleaned and maintained work areas on a regular basis.
- Conducted regular checks on tables to offer additional services and ensure customer satisfaction.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Collected food and quickly delivered to customers' tables.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Provided excellent customer service when interacting with clients during pickups or deliveries.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within fast-paced environment.
- Filled and served various beverages for customers.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Greeted customers and provided excellent customer service.
Education
High School Diploma -
Indio High School
81750 Ave 46, Indio, Ca 9220106-2021
Skills
- Effective customer communication
- Safe food handling practices
- Food services
- Order taking accuracy
- Weights and measurements
- Menu memorization
- Preparing food items
- Machine safety
- Food safety
- Sanitation practices
- Salad preparation
- Customer service
- Meat slicing expertise
- Food running
- Flexible schedule
- Work area maintenance
- Deli equipment operation
- Heavy lifting
- Interactive communication skills
Languages
Spanish
Professional
English
Professional
Timeline
Deli Clerk/Clerk/Ready Meals
Albertsons
01.2023 - 01.2024
Buzzer/Runner
Cuistot Restaurant
12.2022 - 06.2023
Buzzer/Runner
Toscana Country. Club
03.2020 - 02.2023
High School Diploma -
Indio High School
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