Summary
Overview
Work History
Education
Skills
Certification
Car enthusiast. Always still fixing family and friends vehicles. It is my passion to work in automot
Timeline
Generic

Christopher Ferguson

Mickleton,NJ

Summary

SUMMARY

Christopher Ferguson

Distinguished IT professional with an extensive track record spanning over two decades in the dynamic realm of information technology and auto Mechanics. A versatile and adept hybrid professional, proficient in seamlessly overseeing diverse projects within the fast-paced landscape of technology, where precision and efficiency are paramount. Equally comfortable working autonomously or collaboratively, I bring a wealth of experience in analysis, research, organization, problem-solving, strategic policy development, and methodical execution to optimize technological performance.

My core competencies lie in navigating the intricate landscape, utilizing a robust skill set to unravel complexities and devise innovative solutions that align with established objectives. A keen problem-solver with a focus on delivering results, I consistently demonstrate an ability to implement forward-thinking strategies that elevate technological capabilities.

In addition to my technical acumen, I possess a strong sense of responsibility, upholding unwavering professional standards, and possess a knack for building enduring customer relationships. My commitment to responsiveness and a customer-centric approach ensures that I not only meet but exceed expectations. With a proven ability to adapt to evolving technological landscapes, I am dedicated to advancing organizations through the effective utilization of cutting-edge solutions and methodologies.

Overview

35
35
years of professional experience
1
1
Certification

Work History

IT Specialist

Weiler Labeling Sytems
02.2015 - 11.2023
  • Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
  • Optimized network performance through regular monitoring and maintenance.
  • Reduced downtime by identifying potential issues and resolving them proactively.
  • Developed customized software solutions for improved business processes and increased productivity.
  • Used ticketing systems to manage and process support actions and requests.
  • Translated complex technical issues into digestible language for non-technical users.
  • Developed and implemented preventive maintenance procedures.

IT Field Service Technician

CNOW
03.2010 - 02.2015
  • Installation of Kiosk Cabinets and Installation of Cameras, Wiring and testing
  • Enhanced customer satisfaction by providing timely and efficient IT support for various hardware and software issues.
  • Streamlined system upgrades by accurately diagnosing problems and implementing effective solutions.
  • Reduced downtime with proactive maintenance of computer systems, servers, and network equipment.
  • Improved overall network performance by troubleshooting connectivity issues and optimizing configurations.


Road Side Assistance | Flat Bed Towing Etc.

Freehold Towing And Central NJ Towing
02.2008 - 03.2010
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Paid attention to detail while completing assignments.
  • AAA Services

Automotive Technician

Pep Boys
04.1998 - 02.2003
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Installations and removal of struts
  • Front-end replacements of tie rod ends, ball joints, etc
  • Wheel Alignments
  • Fuel injector cleanings
  • Some aftermarket installations
  • Tire replacement and balance
  • exhaust system diagnosis and replacement
  • Tune-ups
  • Brakes and rotor cutting.
  • Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Repaired and replaced worn and damaged components.
  • Checked brake systems and determined the need for pad replacement, disc turning, or other maintenance requirements.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Half shaft replacements

Automotive Mechanic

B@S Goodyear
04.1995 - 02.1998
  • Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.
  • Increased workshop efficiency by maintaining a clean and organized workspace.
  • Enhanced team productivity by collaborating with colleagues on complex repair jobs.
  • Reduced downtime for customers by completing automotive repairs in a timely manner.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Changed vehicle oil and replaced filter.
  • Test drove vehicles to determine problems and test repairs.
  • Performed emissions tests according to standard procedures.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical, and other systems for domestic automotive brands.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Performed Wheel Alignments
  • Performed Tune-ups
  • Performed oil changes

Auto Mechanic Technician

Whelan Pontiac Buick Isuzu
01.1990 - 03.1995
  • Enhanced vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
  • Reduced client complaints by providing timely and accurate services for various automobile issues.
  • Maintained a safe work environment by adhering to company safety protocols and industry standards.
  • Improved customer satisfaction with efficient repair work, ensuring vehicles were returned in optimal condition. ASE Certified but since has expired
  • Evaluated client vehicles for additional repair needs during routine service appointments, offering recommendations based on findings.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.

Gunners Mate Misslies

United States Navy
08.1988 - 07.1994
  • Enhanced vessel safety by conducting thorough inspections and maintaining equipment to meet regulatory standards.
  • Improved communication between crew members by implementing a structured daily briefing system.
  • Streamlined onboard procedures for efficiency, resulting in reduced port turnaround times.
  • Developed comprehensive training programs for new hires, improving overall crew performance.
  • Conducted regular drills to maintain proficiency in essential skills such as firefighting, life-saving techniques, and damage control procedures.
  • Ensured timely reporting of incidents or near-misses, fostering an environment that prioritizes continuous improvement in safety measures.
  • Supervised loading and unloading operations at ports efficiently, reducing cargo handling time significantly.
  • Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
  • Verified hydraulic fluid, air pressure, and oxygen levels to check on systems operations.
  • Preventive maintenance on pneumatic and hydraulic missile system launchers.
  • Awarded Navy Expeditionary Medal with one bronze star for participation in a multinational peacekeeping force in Beirut Lebanon. Server 3 tours at sea equaling over one year at sea in the Mediterranean ocean.

Education

Associate of Arts - Electronics Systems Technician \ Hydraulics Pneuma

Lincoln Technical
Pennsauken NJ
03.1987

Skills

  • Technical reporting
  • Technical issue analysis
  • Quality Assurance
  • Information Security
  • Troubleshooting
  • Service support

Certification

ASE Certification expired

Car enthusiast. Always still fixing family and friends vehicles. It is my passion to work in automot

My friends and family call me first to resolve any issues or advice about their vehicles. Or second opinions.

Timeline

IT Specialist

Weiler Labeling Sytems
02.2015 - 11.2023

IT Field Service Technician

CNOW
03.2010 - 02.2015

Road Side Assistance | Flat Bed Towing Etc.

Freehold Towing And Central NJ Towing
02.2008 - 03.2010

Automotive Technician

Pep Boys
04.1998 - 02.2003

Automotive Mechanic

B@S Goodyear
04.1995 - 02.1998

Auto Mechanic Technician

Whelan Pontiac Buick Isuzu
01.1990 - 03.1995

Gunners Mate Misslies

United States Navy
08.1988 - 07.1994

Associate of Arts - Electronics Systems Technician \ Hydraulics Pneuma

Lincoln Technical

ASE Certification expired

Christopher Ferguson