Jesse Flores
Las Vegas
Summary
Hospitality professional with extensive experience in safety and guest services at Excalibur Hotel and Casino. Demonstrated expertise in pool maintenance and lifeguarding, ensuring high standards of cleanliness and safety. Proven track record in multitasking and time management, consistently delivering exceptional customer experiences. Highly adaptable and motivated, capable of mastering new skills independently in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Carry Out
Star Nursery
Las Vegas
03.2025 - Current
- As a carryout for Star Nursery, I'll be assisting customers, showing great customer service, resolving issues quickly and efficiently, and working with others to manage time while handling multiple orders and tasks.
- Provided exceptional customer service to carry out customers, ensuring accurate and timely order fulfillment.
- Effectively communicated with customers to understand their specific needs and preferences for carryout orders.
- Maintained a clean and organized carryout area, ensuring all supplies were stocked and readily available.
Lifeguard
Excalibur Hotel and Casino
Las Vegas
05.2022 - 11.2024
- Lifeguarding with the Excalibur Hotel Casino was my employer back in 2022, and I have learned a lot from lifeguarding. You're given a certain task, with the main one being sitting down and observing people's safety.
- Identifying possible emergencies drowning, slip & fall, head neck or spinal injury, heat exhaustion.
- Communicate in English fluently with guests to ensure effective communication on both ends.
- Assisting guests with proper information about amenities, seating, and VIP areas. Maintain the cleanliness of the pool deck.
- Restocking ice & water for guests/employee areas. Restock Pouch with whistle, bandages, ice packs, and gauze pads for any emergency purposes.
- Performed water rescues and administered first aid when necessary, maintaining a calm and professional demeanor
- Provided excellent customer service by addressing inquiries, resolving conflicts, and ensuring a positive experience for all patrons
- Monitored pool area to ensure the safety of all swimmers and enforce pool rules
- Conducted regular inspections of pool equipment and reported any maintenance or repair needs
Education
High school diploma or GED -
Sierra Vista High School
8100 W Robindale Rd, Las Vegas, 8911305.2023
Skills
- Hospitality Experience
- Pool Maintenance
- Lifeguard
- Experience with Children
- Swimming
- Customer service
- Order fulfillment
- Problem solving
- Time management
- Communication skills
- Active listening
- Team building
- Safety monitoring
- Emergency preparedness
- Attention to detail
- Flexible and adaptable
Personal Information
Willing To Relocate: Anywhere
Timeline
Carry Out
Star Nursery
03.2025 - Current
Lifeguard
Excalibur Hotel and Casino
05.2022 - 11.2024
High school diploma or GED -
Sierra Vista High School
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