Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jesse Gilmour

Aurora,CO

Summary

People manager with expertise in employee engagement, full-desk recruitment, and strategic planning. Demonstrated success in establishing business and staffing objectives, providing guidance to senior leadership, and fostering inclusive workplace cultures. Proficient in Microsoft Office Tools, training and development, and building strategic partnerships.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Recruiting Director

Waffle House
01.2021 - Current
  • Drive and develop business and staffing goals for twenty-nine stores across three states.
  • Develop recruitment strategies to attract talent for diverse restaurant positions.
  • Collaborate with management to identify staffing needs and create job descriptions.
  • Conduct interviews and assessed candidates for various roles within the organization.
  • Manage onboarding processes to ensure smooth integration of new hires into teams.
  • Utilize applicant tracking systems to streamline recruitment workflows and documentation.
  • Facilitate job fairs and recruitment events to promote employment opportunities effectively.
  • Build strong relationships with local schools and organizations for talent sourcing initiatives.
  • Manage the full-cycle recruitment process including sourcing, interviewing, reference checks, offer negotiation and onboarding activities.
  • Advise and educate senior leadership on all levels of people issues, laws, and policies.
  • Work alone or with multi-unit managers to maintain high levels of employee engagement.
  • Driving a more inclusive work environment and diverse pool of applicants and new hires.
  • Partner with the senior leadership on compensation, performance, people development, and succession.

Recruiting Coordinator

Waffle House
01.2019 - 01.2021
  • Screened and managed all Management eApps for the assigned markets in a timely manner - includes initial contact letters, interview guides, in-units, background checks and drug tests, remote BCL.
  • Ensured proper communication to all candidates at each stage of the process, including Regret or Offer Letters.
  • Coordinated the Manager Trainee Hiring Process with local management and recruiting team.
  • Developed and edited procedural manuals and guidelines.
  • Compiled and audited all hiring documents (interview guides, phone screens, BCLs, in-unit paperwork, hiring packets, etc.) for completion and accuracy.
  • Organized and scheduled interviews between hiring managers and applicants.
  • Maintained applicant tracking system to ensure accurate candidate information.
  • Communicated effectively with candidates throughout the hiring process to ensure engagement.
  • Supported employer branding initiatives to enhance Waffle House's visibility in the job market.
  • Created job postings and distributed to relevant job boards, social media sites, and other sources.

Shop Supervisor/OMT

Ryder Systems
01.2018 - 01.2019
  • Maintained high vehicle maintenance index.
  • Provided leadership to diverse staff of ten.
  • Served as primary contact for customer breakdown and service requests.
  • Guided and directed resources for customer and company road calls.
  • Planned daily and weekly shift schedules and repairs.
  • Assisted customer inquiries as needed.

Rental Management Trainee

Ryder Systems
01.2017 - 01.2018
  • Maintained, regulated, and tracked a rental fleet of over one hundred units.
  • Increased profit margins.
  • Restored customer confidence in the local office and Ryder Corporation.
  • Located and redeployed assets based on customer and company needs.
  • Implemented vehicle and system enhancements per Ryder standards and federal mandates.
  • Reviewed, generated, and acted upon market forecasts.
  • Developed new rental staff.
  • Assessed the needs of existing and prospective customers to maintain retention and satisfaction.
  • Completed training program ahead of schedule at fourteen months.

Education

Mass Communication -

Valdosta State University
01.2006

Skills

  • Microsoft Office Tools
  • Employee Engagement
  • Training and Development
  • Leadership
  • Social Media
  • Recruitment strategies
  • Diversity hiring
  • Onboarding processes
  • Candidate assessments
  • Talent acquisition
  • Retention
  • Strategic Planning
  • Forecasting
  • Performance management
  • Relationship building
  • Employer branding
  • Job market analysis
  • Time management
  • Problem solving

Certification

  • SHRM-CP

Timeline

Recruiting Director

Waffle House
01.2021 - Current

Recruiting Coordinator

Waffle House
01.2019 - 01.2021

Shop Supervisor/OMT

Ryder Systems
01.2018 - 01.2019

Rental Management Trainee

Ryder Systems
01.2017 - 01.2018

Mass Communication -

Valdosta State University

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