Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jesse Gonzales

Jesse Gonzales

Fresno,CA

Summary

Over 20 years of customer service experience working in a diverse industry within various technical and analytical levels. Engaged collaboratively and employed leadership skills, empathy, and accountability in work ethic. Partook in research alongside engineers utilizing critical thinking and root-cause analytical skills to solve problems. Eager with enthusiasm to learn new objectives. Valuable candidate to foster success in any work team.

Overview

22
22
years of professional experience

Work History

Construction Superintendent

GC Builders
Fresno, CA
02.2023 - Current
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Coordinated required inspections with local jurisdictions to identify and quickly resolve any code concerns.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Supervised field crews to maximize quality and work efficiency.
  • Delegated assignments based on plans, project needs, and knowledge of individual team members.
  • Delivered reports to construction manager to detail project updates and likely completion dates, noting delays and causes.
  • Identified and reviewed proposed change order requests.
  • Identified and eliminated safety risks through additional training.

Quality Technician, Advanced

Betts Company
06.2015 - 03.2020
  • Maintained high quality control and quality assurance standards.
  • Led internal audits to meet certification standards.
  • Solved failures using analytical skills and measuring equipment.
  • Prepared written failure analysis reports and provided warranty determination.

Quality Manager

PNM Company
06.2014 - 05.2015
  • Communicated with customers on quality issues and surveys.
  • Trained employees on quality and methods of measuring tool use and care.
  • Closed Corrective Actions Requests from customers and provided corrective / preventive action reports.
  • Updated quality plans for new parts to satisfy all stakeholders.

Supplier Q.C. Engineer Assistant

Grundfos Pumps
02.2013 - 05.2014
  • Audited suppliers to the company’s quality standards, ensuring acceptable materials and components.
  • Oversaw supplier quality engineering activities to maintain work standards.
  • Collaborated with multi-functional teams to efficiently complete projects.

Quality Skilled Inspection Technician

Grundfos Pumps
01.2008 - 02.2013
  • Inspected various units using measuring instruments and proper techniques for reliable results and tested raw materials for regulatory compliance.
  • Reviewed production activities and documentation to check conformance to drawings and procedures.

Landlord - Single Family Home

Self Employed
Fresno, CA
07.2006 - 04.2015
  • Create lease agreements and secure signatures.
  • Collect rent; including past due payment arrangements.
  • Maintain habitable and safe living conditions of property.
  • Perform property inspection and repairs.

Service and Repair

Grundfos Pumps
01.2001 - 01.2008
  • Dismantled and repaired equipment quickly to restore functionality.

Education

Bachelor of Science - Business Administration

California State University, Fresno
Fresno, CA
12.2021

Associate of Arts - Liberal Arts

Fresno City College
Fresno, CA
12.2003

High School Diploma -

Duncan Polytechnical High School
Fresno, CA
06.1993

Skills

  • Written and Verbal Communication
  • Excellent Customer Service Skills
  • Proficient in Microsoft Office
  • Analytical Problem Solving and Decision Making
  • Effective Multi-functional Team Contributor
  • Basic and Advanced Measuring
  • Quality Assurance and Control
  • Documentation Skills
  • Specifications Knowledge
  • Quality Auditing
  • Troubleshooting and Repair
  • Time Management

Accomplishments

  • 7 Habits of Highly Effective People, November 2005, three-day training on how to be successful in work and personal life.
  • 5S Discipline, June 2004, training on how to organize and sustain a productive workspace.

Timeline

Construction Superintendent

GC Builders
02.2023 - Current

Quality Technician, Advanced

Betts Company
06.2015 - 03.2020

Quality Manager

PNM Company
06.2014 - 05.2015

Supplier Q.C. Engineer Assistant

Grundfos Pumps
02.2013 - 05.2014

Quality Skilled Inspection Technician

Grundfos Pumps
01.2008 - 02.2013

Landlord - Single Family Home

Self Employed
07.2006 - 04.2015

Service and Repair

Grundfos Pumps
01.2001 - 01.2008

Bachelor of Science - Business Administration

California State University, Fresno

Associate of Arts - Liberal Arts

Fresno City College

High School Diploma -

Duncan Polytechnical High School

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Jesse Gonzales