Jesse Gonzalez

• Directs/manages overall daily operations designated Unit for United Boys & Girls Clubs of Santa Barbara County, with primary concern for programs and service delivery, supervision and training of nine to fifteen staff, facilities management, community relations and membership administration.

Programming

• Establish Clubhouse program objectives consistent with organizational goals, mission, and vision.
• Oversee provision of day-to-day program activities in accordance with established standards and goals.
• Ensure that members are encouraged to participate in a variety of program areas/activities and receive instruction and constructive feedback to develop skills in program area(s).
• Demonstrate leadership to assure conduct, safety and development of members.

Leadership

• Recruit, hire, and train staff to fill vacant positions.
• Exercise authority in problems relating to members, parents, and community; utilizing guidance and discipline plan.
• Attend weekly meetings.
• Ensure healthy and safe environment, ensuring facilities, equipment and supplies are maintained.
• Maintain close, daily contact with Club professional staff to interpret and explain organizational mission, program objectives and standards, discuss issues, and provide/receive information.
• Maintain regular contact with members as needed to discipline, advise, and counsel.
• Maintain contact with external community groups, schools, members' parents and others to assist in resolving problems and to publicize Club.

Club Development & Planning

• Develop partnerships with parents, community leaders and organizations.
• Ensure administrative and operational systems are in place to maintain operation of physical properties and equipment of Club, including use of facilities by outside groups.
• Oversee fleet vehicles and assure proper licensing of drivers.
• Support Club's building including interior and exterior maintenance.
• Research and prepare for equipment purchases within designated area and budget.
• Recruit, manage and provide career development opportunities for branch staff and volunteers.
• Conduct regular staff meetings.
• Develop and maintain public relations to increase visibility of programs, services and activities within the Club and community. Invite participants, families, schools and community representatives to UBGC functions as directed.
• Recruit, maintain, and hold monthly community council meetings.

Financial

• Support annual budget and make necessary adjustments with C.E.O. approval.
• Approve all incoming invoices for expenses.
• Hold true to budget and review weekly.
• Took on added shifts to accomplish work required to meet customer requirements and schedules.
• Kept projects on schedule by overseeing work performance and verifying punctual arrival of all staff for required shifts.
• Developed team communications and information for meetings.
• Proved successful working within tight deadlines and fast-paced atmosphere.

• Worked with management and community leaders to arrange schedules based on production requirements and available resources.
• Worked closely with manager to provide effective assistance for specific aspects of business operation.
• Worked with the manager to oversee the daily operations of the Unit, with primary concern for membership promotion, volunteer engagement and income accountability.
• Assumed full responsibility for the Unit in the absence of the Club Director.
• Maintained close, daily contact with Club professional staff to interpret and explain organizational mission, program objectives and standards, discuss issues, and provide/receive information in support of the Club Director.
• Ensured that members are encouraged to participate in a variety of program areas/activities and received instruction and constructive feedback to develop skills.
• Tracked all daily income and expenses.
• Prepared and made daily deposits.
• Tracked all facilities rental income and balances.
• Submitted invoices pertaining to programs; communicated with parents regarding outstanding balances.
• Created and held accountable parents on payment plans, sending outstanding accounts to collections.
• Developed partnerships with parents, community leaders and organizations.
• Develop and maintain public relations to increase the visibility of programs, services and activities within the Club and the community.
• Ensure Youth Development Staff are entering daily attendance and tracking all incidents, accidents, mentoring, etc.
• Ensure all member data is entered properly including confidential information, payment plan, and survey information.

• Demonstrate leadership and emotional intelligence to assure positive conduct, safety, and development of members.
• Ensure programs and services are planned and implemented with Five Key Elements: Safe & Positive Environment, Supportive Relationships, Fun, Opportunities & Expectations, and Recognition
• Encourage members to participate in a variety of Club programs and services
• Follow up with parents, caseworkers, or other natural supporters on Club Member issues.
• Responsible for managing member conduct on a daily basis and making recommendations to the Club Director regarding disciplinary action(s).
• Plan, implement, and facilitate daily activities using the Boys & Girls Club of America curriculum that are outcome driven in Academic Success, Good Character & Citizenship and Healthy Lifestyles
• Ensure daily programming is effective, well organized and meets the Boys & Girls Clubs of America (BGCA) requirements for measurable outcomes to support the BGCA National Youth Outcome Initiative (NYOI)
• Assist with maintenance of Club facility ensuring a clean and organized environment, safe program areas, and keeps Club equipment in good working condition
• Work directly in collaboration with volunteers and other community partners to maximize resources and impact in the area of academic success
• Ensure development and increase visibility of club programming through daily schedule posting, event announcements, and dissemination of information through various means
• Input program data daily into database and track members survey completion
• Establish and maintain Club program goals and settings that insure the health and safety of members. Ensure that site staff understand and effectively communicate standards of program; that they ensure program areas are inviting, safe, well ventilated and well lit; and that club equipment is maintained in good working condition
• Maintain close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain or interpret guidelines/instructions; instruct, and advise/counsel
• Developed club programs from ground up, laying out framework and defining roles.
• Provided ongoing direction and leadership for program operations.
• Improved success of program by making proactive adjustments to operation of programs.
• Developed monthly schedules and assignments for volunteer staff.
• Referred families to shelters, legal resources and educational programs.

• Managed scheduled events for Santa Barbara to maximize activities and attendance.
• Performed clerical duties, including registering participants and answering specific event inquiries.
• Kept athletic and games equipment and facilities organized and maintained.
• Factored-in abilities, needs and interests of participants in development of events and programs.
• Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all club members.
• Transported and escorted program participants to and from locations.
• Ordered and maintained all recreational equipment.
• Provided clear instruction to activity and program participants to deliver fun and safety.
• Organized and provided seasonal recreational services to club members in the community service area
• Recruited and trained and developed participants, volunteers, and sports officials.
• Arranged volunteer clinics to assist in introducing a positive program for our youth and a positive coaching experience for volunteers.
• Formulated yearly sports calendars,individual sports registration forms and team schedules.
• Distributed recruitment and informational materials in the community service area.

Interviewed, hired, and trained employees; planned, assisted, and directed work; appraised performance; rewarded and disciplined employees; addressed complaints and resolved problems.

• Taught clients how to properly operate exercise equipment.
• Taught kettle bell exercises and proper lifting techniques to groups and one-on-one to clients.
• Inspected gym equipment for optimal operating condition prior to instructing clients on proper use.
• Worked with clients to improve overall endurance, strength, flexibility and balance.
• Provided exceptional customer service to obtain new clients through referrals.