Jesse Gottzandt
Annapolis,MD
Summary
Database Development student with hands-on experience in SQL, PL/SQL, Oracle SQL Developer, database management, and relational database design, along with foundational experience in Java and Python. Strong customer service background with experience communicating with customers, resolving problems, handling fast-paced situations, and working effectively with a team. Seeking an entry-level database or technology role where I can apply my technical skills and continue developing professionally.
Overview
5
5
years of professional experience
Work History
Guest Advocate
Target
Annapolis, MD
09.2021 - Current
- Assisted guests with questions, purchases, returns, and exchanges while providing friendly customer service.
- Processed cash, card, refund, and exchange transactions accurately and efficiently.
- Resolved guest concerns professionally and followed company policies to find appropriate solutions.
- Fulfilled pickup and Drive Up orders accurately and efficiently, preparing orders for timely guest delivery.
- Assisted guests at the Service Desk with returns, exchanges, refunds, order pickups, and general questions.
- Collaborated with team members to maintain an efficient and welcoming front-end experience.
Education
Associate of Applied Science - Database Development
Anne Arundel Community College
Arnold, MD12-2026
Skills
- SQL & Query Development
- Database Management
- Relational Database Design
- Database Development
- PL/SQL
- Oracle SQL Developer
- Java Programming
- Python Programming
- HTML
Timeline
Guest Advocate
Target
09.2021 - Current
Associate of Applied Science - Database Development
Anne Arundel Community College