Jesse Goudeseune
Network Engineer
Grand Blanc,MI
Summary
Results-driven Network Engineer with 8 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.
Overview
8
8
years of professional experience
Work History
Network Engineer
Lombardo Technology Services
Rochester, MI
07.2021 - Current
- Managed hardware and networks for over 50 small to medium businesses.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Managed, tracked and coordinated problem resolution and escalation processes.
- Troubleshot complex multi-vendor network service provider issues.
- Provided network support services for devices such as hubs, bridges, routers and other hardware.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Recommended options for disaster recovery, remote access, network appliances, servers and directory services security.
- Performed virtual machine provisioning, VM priority setup and template cloning.
Systems Engineer
99 Technology Services LLC
Brighton, MI
02.2019 - 07.2021
- Installed, configured, tested and maintained operating systems, application software and system management tools
- Oversaw network performance, making changes when needed to boost overall efficiency and performance
- Planned implementation of network enhancements and upgrades
- Managed application patches, data backup, security changes and network configurations
- Replaced and install servers and loaded and tested software applications
- Analyzed, troubleshoot and enhanced network performance to drive efficiency
- Configured, tested and maintained LAN/WAN components and connections
- Managed purchasing and installation of network equipment such as core routers and switches.
- Handled projects and escalations for over 30 small to medium businesses.
Network Administrator
TAZ Networks
Brighton, MI
06.2017 - 02.2019
- Installed, configured, and supported local area network LAN, WAN, and internet systems for 25 large businesses.
- Optimized network operations by monitoring, troubleshooting and enforcing NIST security compliance
- Monitored stability of network and wireless services to deliver comprehensive stability
- Performed system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations
- Protected assets and users with effective firewall solutions and strict security protocols
- Backed up support desk team to handle user problems and technical concerns.
Help Desk Supervisor
Technology Services LLC
Brighton, MI
01.2014 - 06.2017
- Managed customers’ expectations of support and technology functionality in order to provide positive user experience
- Recruited, trained and supported help desk technicians
- Made recommendations regarding information technology infrastructure overhauls
- Implemented, developed and tested installation and update of file servers, print servers and application servers
- Evaluated under-performing areas and developed solutions for improvement
- Oversaw network performance, making changes when needed to boost overall efficiency.
- Installed, modified and repaired software and hardware to resolve technical issues.
- Used ticketing systems to manage and process support actions and requests.
- Directed staff of 4 help desk members .
Education
Bachelor of Science - Computer Science
Saginaw Valley State University
Bay City, MI05.2005
Skills
- VLAN aggregation
- Infrastructure planning
- Linux administration
- VMWare and Hyper-V virtualization technologies
- Network Hardware and Software
- Expansion Projects
- Network Problem-Solving
- Network Maintenance and Repair
- Disaster Recovery Planning
- Infrastructure Planning and Design
- VPN Configurations
- Switches and Routers
Timeline
Network Engineer
Lombardo Technology Services
07.2021 - Current
Systems Engineer
99 Technology Services LLC
02.2019 - 07.2021
Network Administrator
TAZ Networks
06.2017 - 02.2019
Help Desk Supervisor
Technology Services LLC
01.2014 - 06.2017
Bachelor of Science - Computer Science
Saginaw Valley State University
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