Dedicated Floor Care Specialist with a proven track record at the University of Arkansas, Fayetteville. Expert in floor stripping and buffing, enhancing facility appearance while ensuring safety. Recognized for excellent communication and teamwork, contributing to client satisfaction and repeat business through exceptional service and efficient project management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Floor Care Specialist
University of Arkansas, Fayetteville
05.2013 - Current
Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Stripped and refinished hard surface floors to maintain quality condition and appearance.
Increased client satisfaction with professional communication and timely completion of tasks.
Contributed to business growth by providing exceptional service that led to repeat customers and referrals from satisfied clients.
Enhanced floor cleanliness by implementing efficient cleaning techniques and using appropriate equipment.
Improved overall facility appearance through diligent floor maintenance, polishing, and buffing.
Conducted routine assessments of floor conditions, identifying areas requiring attention or repair.
Maintained a safe environment for staff and customers by promptly addressing spills and potential hazards on floors.
Preserved the integrity of flooring surfaces by applying protective coatings as needed.
Collaborated with other team members to complete large-scale projects within tight deadlines.
Assisted in the training of new employees, sharing knowledge of best practices in floor care techniques.
Streamlined project completion timelines through meticulous scheduling and coordination among team members.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Education
Bachelor of Computer Science - Information Technology
NWACC
Bentonville, AR
05-2005
High School Diploma -
Fayetteville High School East
Fayetteville, AR
05-2002
Skills
Floor buffing
Punctuality
Floor stripping
Detail-oriented
Wax application
Willingness to learn
Teamwork and collaboration
Excellent communication
Decision-making
Team building
Analytical thinking
New employee training
Certification
Annual Cybersecurity Training
Avoid, Deny, Defend: UAF Active Shooter Training
Accommodating People with Disabilities
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Arabic
Elementary
Timeline
Floor Care Specialist
University of Arkansas, Fayetteville
05.2013 - Current
Bachelor of Computer Science - Information Technology
NWACC
High School Diploma -
Fayetteville High School East
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