Jesse Guevara
Bakersfield,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Parts Specialist
Jim Burke Ford
Bakersfield, CA
09.2023 - Current
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Maintained accurate records of all inventory transactions in the computer system.
- Organized and labeled parts to ensure easy identification and retrieval.
- Received customer orders and placed them into the system for processing.
- Provided customers with technical advice regarding parts information and availability.
- Assisted customers with product selection based on their needs.
- Processed returns, exchanges, and refunds in a timely manner.
- Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Ensured that all safety procedures were followed while handling hazardous materials.
- Managed vendor relationships by ensuring that orders were filled accurately and on time.
- Identified potential problems with defective or damaged parts before they reached customers.
- Coordinated shipping arrangements for outbound orders as needed.
- Performed regular audits of warehouse shelves to verify proper stocking levels.
- Boosted sales by capitalizing on cross-selling and upselling opportunities.
Parts Specialist
Cardinale Automotive Group
Bakersfield, CA
07.2021 - 09.2023
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Maintained accurate records of all inventory transactions in the computer system.
- Organized and labeled parts to ensure easy identification and retrieval.
- Provided customers with technical advice regarding parts information and availability.
- Processed returns, exchanges, and refunds in a timely manner.
- Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
- Created purchase orders for new parts when needed by vendors or suppliers.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Managed vendor relationships by ensuring that orders were filled accurately and on time.
- Analyzed existing inventories to determine which items should be reordered or discontinued from stock lists.
- Ensured that all safety procedures were followed while handling hazardous materials.
- Identified potential problems with defective or damaged parts before they reached customers.
- Coordinated shipping arrangements for outbound orders as needed.
Parts Manager
Family Motors Acura
Bakersfield, CA
03.2018 - 07.2021
- Taught junior employees proactive strategies to meet operational and sales goals.
- Increased productivity, effectively managing [Number] employees and crew while coordinating dispatching activities and daily ordering processes.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
- Trained and monitored employees to teach daily tasks and improve performance.
- Contacted satisfied customers to offer additional services.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Collaborated with other members of sales team to reach targets.
- Read catalogs, microfiche viewers or computer displays to determine replacement part stock numbers and prices.
- Networked to build client base and promote products to new and existing clients.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Commercial Driver
AutoZone
Bakersfield, CA
12.2013 - 03.2018
- Loaded and unloaded cargo in a safe manner according to company guidelines.
- Verified the accuracy of shipping documents to ensure that goods are delivered to correct addresses.
- Checked vehicle's equipment and supplies, such as tires, lights, brakes, gas, oil, water and loading equipment.
- Complied with all applicable traffic laws while operating commercial vehicles in order to maintain safe driving records.
- Followed delivery instructions from dispatchers or other personnel regarding routes, deliveries or pickups.
- Utilized GPS systems for navigation during trips.
- Provided excellent customer service by responding promptly to inquiries about shipments or services offered.
Education
High School Diploma -
West High School
Bakersfield, CA06-2008
Skills
- Lean manufacturing principles
- Technical knowledge
- Stock control
- Forecasting and planning
- Returns processing
- Sales Support
- Shipping and receiving
- Warranty Administration
- Product Merchandising
- Operations Management
- Problem-solving skills
- Vendor Relations
- Invoice Processing
- Sales Training
- Inventory Auditing
- Verbal and written communication
- Team Collaboration
- Customer Service
- Forklift Operation
- Interpersonal Skills
- Time Management
- Multitasking
- Self Motivation
- Problem-solving abilities
- Attention to Detail
- Professionalism
Affiliations
- Youth Soccer Coach
Certification
- Forklift Certification
References
References available upon request.
Timeline
Parts Specialist
Jim Burke Ford
09.2023 - Current
Parts Specialist
Cardinale Automotive Group
07.2021 - 09.2023
Parts Manager
Family Motors Acura
03.2018 - 07.2021
Commercial Driver
AutoZone
12.2013 - 03.2018
High School Diploma -
West High School
- Forklift Certification
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