Jesse Hargrove
Chester,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Management Trainee
Hertz Car Rental
10.2021 - 06.2022
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Conceptualized innovative sales solutions to increase company revenue.
- Analyzed customer feedback to identify areas for improvement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Aircraft Maintenance Technician
Air Force
03.2017 - 03.2021
- Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements.
- Completed all paperwork requirements for each task, including recording maintenance actions in aircraft logbooks.
- Operated power tools, gauges and testing equipment to adjust, repair and replace faulty components in aircrafts.
- Obtained fuel and oil samples to check for contamination.
- Removed components such as landing gear, engines and flight control.
- Performed flight line functions including AFE preflight and postflight requirements.
- Recorded maintenance actions in aircraft logbooks.
Retail Sales Associate
Lowe's
12.2012 - 02.2017
- Greeted customers, helped locate merchandise and suggested suitable options.
- Processed payments and returns with accuracy and efficiency.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
Education
Dental Assisting
Joint Base Fort Sam Houston
San Antonio, TX05.2022
Skills
- Employee Engagement
- Proficient in WorkDay
- Interpersonal Communication
- Attention to Detail
- Records Maintenance
- Verbal and Written Communication
- Relationship Building
- Documentation and Reporting
Timeline
Management Trainee
Hertz Car Rental
10.2021 - 06.2022
Aircraft Maintenance Technician
Air Force
03.2017 - 03.2021
Retail Sales Associate
Lowe's
12.2012 - 02.2017
Dental Assisting
Joint Base Fort Sam Houston