Hi, I’m
Jesse Hernandez
Apprentice Electrician
San Antonio,Tx
Summary
Apprentice Electrician focused on keeping teams on-task and exceeding quality, performance and safety standards. Gets most out of every resource and team member using creativity and excellent problem-solving abilities. Proven record of accomplishment in Team leadership.
Overview
8
years of professional experience
6
years of post-secondary education
Work History
FedEx GroundTulsa, OK
FedexGround
01.2022 - Current
Job overview
- Delivering packages up to 130 to 150 stops with stops per hour reaching 15 to 20 stops per hour performing high exceptions of Ground and assisting other team members
- Increased customer satisfaction by resolving issues
- Maintained energy and enthusiasm in fast-paced environment
Fox ElectricTulsa, OK
Apprentice Electrician
01.2020 - 11.2020
Job overview
- Performing maintenance for houses such as applying fixtures, wiring and installing AC hook ups, problem solving wiring issues as well as team building with multiple heads and reading blueprints
- Pulled wire through conduits and through holes in walls and floors
- Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement or repair
- Increased job knowledge by participating in educational opportunities and reading technical and regulation publications
- Fabricated custom and replacement parts according to specifications, using hand tools
- Spliced, joined and connected wire to fixtures and other electrical components
- Installed 120/208 volt systems and 347/600 volt systems
G4S, walmartTulsa, OK
Security Officer
04.2018 - 01.2020
Job overview
- Site supervisor who keeps track of employees schedules and provide leadership insuring clients are happy and satisfied with increased protection I can give while giving excellent customer service,
- Oversaw daily monitoring and patrolled buildings, grounds and work sites
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Performed pat-downs to look for unauthorized materials and weapons
- Acted quickly during emergency situations to reduce opportunity for damage and injury
- Patrolled and monitored premises in company vehicle, on bicycle and by foot
- Checked and verified photo identification prior to granting facility access
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions
WalmartBroken Arrow, OK
Walmart Cap 2 Team
03.2017 - 03.2018
Job overview
- Unload trucks, stack pallets, made sure items were stocked, and helped with overtime if needed.
- Delivered services to customer locations within specific timeframes
- Participated in team-building activities to enhance working relationships
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Received and processed stock into inventory management system
Best BuyBroken Arrow, OK
Sales associate and tech solutions
11.2015 - 03.2016
Job overview
- Providing Customer with knowledge of tech and performing above exceptions to give sales and deals to customers.
- Assisting team mates finish a sale and providing monthly quotas for credit card candidates
- Engaged with customers to build rapport and loyalty
- Prepared merchandise for sales floor by pricing or tagging
- Helped customers locate products and checked store system for merchandise at other sites
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Increased sales by offering advice on purchases and promoting additional products
- Answered customer questions about sizing, accessories and merchandise care
McDonald'sBroken Arrow, OK
Fast Food Worker
03.2014 - 12.2015
Job overview
- Had to work both front and back of store, handle fries and drinks, and show great customer service.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness
- Assisted with preparing salads and cold food items
- Reduced customer wait times by quickly operating customer window and sales register
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business
- Made change and returned correct cash and coin to patrons
- Trained newly hired employees on routine tasks and customer service
Pizza hutBroken Arrow, OK
Head delivery driver
08.2014 - 11.2015
Job overview
- Assisting team members with driving up to 10 hours worth for deliveries, giving great customer service and when closing time assisting and maintain store to be ready for the next day.
- Completed on-time deliveries by choosing best and most efficient routes
- Communicated customer complaints, requests and feedback to company management for swift resolution
- Kept detailed mileage and fuel reports to track overall fuel costs
- Evaluated products for damage prior to drop-off and documented reasons for returns
- Delivered packages to customer doorsteps and business offices
- Completed rush deliveries on tight timetables to satisfy customer needs
- Maintained upbeat, positive attitude in busy, customer-focused environment
Education
Tulsa Community CollegeTulsa, OK
Some College (No Degree) from criminology in Chriminology
08.2014 - 11.2020
Skills
Wiring layouts
Electrical and mechanical schematics
Electrical repair
Troubleshooting skills
Hand and power tools
Electrical systems
Lighting Systems
Safety standards and protocols
Electrical troubleshooting
Accomplishments
- TCC - Broken Arrow, OK
- January 2014
- High school diploma
- Skills
- Customer Service (3 years)
- Retail (2 years)
- Leadership Training (3 years)
- Quick learner
- (2 years)
- Microsoft office (3 years)
- Tech support (1 year)
- Sales associate (3 years)
- Cash Handling (1 year)
- Management (2 years)
- Organizational Skills (4 years)
- Security (3 years)
- Stocking (3 years)
- Typing (1 year)
- Word (1 year)
- Delivery Driver Experience (3 years)
- Electrical Experience (1 year)
- Troubleshooting (3 years)
- Certifications and Licenses
- CPR
- April 2018 to March 2020
- Able to perform cpr to adults only, give first aid treatment, and use and med.
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
FedexGround
FedEx Ground
01.2022 - Current
Apprentice Electrician
Fox Electric
01.2020 - 11.2020
Security Officer
G4S, walmart
04.2018 - 01.2020
Walmart Cap 2 Team
Walmart
03.2017 - 03.2018
Sales associate and tech solutions
Best Buy
11.2015 - 03.2016
Tulsa Community College
Some College (No Degree) from criminology in Chriminology
08.2014 - 11.2020
Head delivery driver
Pizza hut
08.2014 - 11.2015
Fast Food Worker
McDonald's
03.2014 - 12.2015