Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jesse Hernandez Diaz

Brooklyn,NY
Jesse Hernandez Diaz

Summary

Highly accomplished District Manager with experience leading and developing large teams in the retail industry. Proven track record of driving growth, boosting sales, and cultivating future leaders. Strong skills in time management, leadership, communication, problem-solving, and strategic planning. Demonstrated ability to excel in challenging, multicultural, and high-volume environments. Experience

Overview

15
years of professional experience

Work History

Anne Fontaine
New York, NY

District Manager
04.2023 - Current

Job overview

  • Successfully manage 10 Anne Fontaine stores across the United States
  • Develop and implement KPI strategies to enhance sales performance and achieve district sales goals
  • Provide leadership and guidance to Store Managers to ensure operational excellence and clientele retention
  • Conduct regular store visits to assess performance, provide feedback, and maintain brand standards
  • Collaborated with cross-functional teams to drive marketing initiatives and promote brand awareness.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Strategized business operations, merchandising strategies and personnel moves.

UNTUCKit
New York, NY

District Manager
04.2022 - 04.2023

Job overview

  • Manage 17 locations to enforce high-quality standards of operation totaling $30M in volume.
  • Recruit and develop Store Managers to cultivate a hardworking leadership team.
  • Led targeted training programs to educate staff on industry lead OMNI initiatives.
  • Exceed district monthly SMS company goals resulting in 20% clientele driven revenue.
  • Assess each location's individual and team performances by analyzing behaviors that drove conversion 10 points.
  • Identified and developed top talent within management structure to promote performance-oriented culture.

Timbuk2
San Francisco, CA

District Manager
02.2019 - 12.2021

Job overview

  • Recruited to manage 4 San Francisco store operations and craft a positive sales environment for 75+ team members
  • Design and deliver 20 training sessions at the company’s headquarters for up to 150 employees to cross train corporate and retail staff
  • Formulate district sales goals resulting in an 10% increase over LY and 7% over goal by providing a client-centric experience and building rapport with customers
  • Promote workforce optimization by analyzing trends and coordinating staff schedules while providing a positive work-life balance during the Covid-19 pandemic.
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Developed and enhanced sales and merchandising programs, positively impacting bottom-line profitability with strong growth.

Coach
San Francisco, CA

General Manager
01.2015 - 02.2019

Job overview

  • Trusted by the company to manage 2 store locations generating a combined $8 million annually
  • Championed and empowered a team of 30+ reports, identified qualified personnel, and built the talent pipeline with 10 employees being promoted to management positions to fulfill district needs
  • Utilized strong leadership skills to motivate team members to meet and exceed key performance indicators (KPIs) resulting in a positive comp of 36%.

Cole Haan
San Diego, CA

General Manager
01.2013 - 12.2014

Job overview

  • Coached and developed a team of 20 employees and boosted the client conversion rate from 11% to 16% exceeding company goals
  • Provided a client-centric experience and proactively upsold/cross-sold items to increase sales
  • Utilized visually engaging merchandising techniques to drive customer interest and revenue growth in a competitive industry.

Kaplan College
San Diego, CA

Admissions Representative
10.2010 - 12.2012

Job overview

  • Cultivated relationships with students, created a sense of community, and recruited over 300 highly qualified students during tenure
  • Mentored and motivated students to complete an array of career programs including medical assistants, dental assistants, patient care technicians, certified nursing assistants, and criminal justice programs
  • Collaborated with the career services center to help create resumes and to find work opportunities for graduating students.

Ashford University
San Diego, CA

Admissions Counselor
06.2008 - 09.2010

Job overview

  • Rapidly promoted to lead a team of 13 counselors recruiting undergraduate students utilizing strong interpersonal and communication skills
  • Prospected up to 250 students per day for the institution’s healthcare, business, and liberal arts programs
  • Built strong relationships with students and led orientations to facilitate their transition and to secure financial aid packages for qualified scholars.

Education

Ashford University

Bachelor’s from Psychology, Organizational Management
01.2014

University Overview

Skills

  • Business Development
  • Revenue Generation
  • Strategic Planning
  • Projections Development
  • Budgeting Skills
  • Financial Oversight
  • Financial Management
  • Performance Oversight
  • Team Development
  • Business Administration
  • Recruiting and Hiring
  • Goal Setting and Performance Metrics
  • Territory Management
  • Action Plans
  • Sales Reporting
  • Sales Forecasts
  • Profitability Optimization

Timeline

District Manager
Anne Fontaine
04.2023 - Current
District Manager
UNTUCKit
04.2022 - 04.2023
District Manager
Timbuk2
02.2019 - 12.2021
General Manager
Coach
01.2015 - 02.2019
General Manager
Cole Haan
01.2013 - 12.2014
Admissions Representative
Kaplan College
10.2010 - 12.2012
Admissions Counselor
Ashford University
06.2008 - 09.2010
Ashford University
Bachelor’s from Psychology, Organizational Management

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Jesse Hernandez Diaz