Conduct Thorough Inspections: Perform comprehensive inspections of residential and commercial properties to identify pest infestations and determine appropriate treatment plans.
Customer Consultation: Engage with clients to understand their pest control needs, explain services, and provide detailed reports of inspection findings.
Develop Treatment Plans: Design and recommend tailored pest control solutions based on the type and extent of infestation.
Sales and Customer Acquisition: Generate leads, follow up with potential customers, and convert inquiries into sales through effective communication and relationship building.
Service Scheduling: Coordinate with the service team to schedule treatments and follow-up visits, ensuring timely and efficient service delivery.
Documentation and Reporting: Maintain accurate records of inspections, treatment plans, sales transactions, and customer interactions in the company database.
Stay Informed: Keep up-to-date with the latest pest control methods, industry trends, and regulatory requirements to provide the best service to clients.
Customer Education: Educate clients on preventative measures to reduce the likelihood of future infestations.
Quality Assurance: Conduct post-treatment follow-ups to ensure customer satisfaction and the effectiveness of pest control measures.
Acquisition Specialist
Fergmar Enterprises
11.2021 - 04.2024
Property Analysis and Evaluation:
Conducting thorough market research and analysis to identify investment opportunities.
Evaluating potential properties for their investment potential, including financial projections, ROI, and market trends.
Performing due diligence, including property inspections, title searches, and financial analysis.
Acquisition:
Negotiating and closing real estate transactions, including purchase agreements, and contracts.
Implementing strategies to maximize property value and return on investment.
Networking and Relationship Building:
Building and maintaining relationships with real estate agents, brokers and other industry professionals.
Attending networking events, conferences, and industry meetings to expand professional connections.
Collaborating with professionals in related fields, such as contractors and property managers.
Reporting and Analysis:
Conducting regular analysis and performance evaluations.
Making informed investment decisions based on data-driven insights.
Foreclosure Market Analysis:
Conducting comprehensive research and analysis of the foreclosure market.
Identifying areas with high foreclosure rates and potential investment opportunities.
Monitoring foreclosure listings, auction schedules, and pre-foreclosure opportunities.
Assessing the financial viability and potential return on investment of foreclosure properties.
Property Acquisition:
Identifying and evaluating distressed properties that are in the pre-foreclosure, auction, or bank-owned stages.
Conducting property inspections and due diligence to assess the condition, market value, and potential repair costs.
Negotiating with sellers, banks, or auction platforms to secure favorable purchase terms.
Front Office Manager
Holiday Inn Express Hotel Suites
08.2016 - 10.2021
Staff Management:
Hiring, training, and supervising hotel staff members.
Scheduling shifts and managing employee performance.
Conducting regular staff meetings and providing feedback.
Ensuring staff compliance with hotel policies and procedures.
Guest Services:
Ensuring high-quality customer service and guest satisfaction.
Handling guest inquiries, requests, and complaints promptly and professionally.
Implementing strategies to improve guest experiences and exceed expectations.
Monitoring online reviews and addressing guest feedback.
Operations management:
Overseeing day-to-day hotel operations, including front desk, housekeeping, and maintenance.
Managing room reservations, rates, and availability.
Collaborating with various departments to ensure smooth operations.
Budgeting and Financial Management:
Monitoring expenses and controlling costs.
Maximizing revenue through effective pricing strategies and occupancy management.
Analyzing financial reports and implementing strategies to improve profitability.
Health and Safety Compliance:
Ensuring compliance with health and safety regulations.
Implementing and maintaining emergency procedures and evacuation plans.
Relationship Management:
Building and maintaining positive relationships with vendors and suppliers.
Collaborating with local businesses and organizations for partnerships.
Participating in industry events and networking opportunities.
Representing the hotel in a professional manner.
Front Office and Line Man
Calhoun County Airport
09.2015 - 02.2016
Front office and Line man
Calhoun County Airport - Port Lavaca, TX September 2015 to February 2016Airport Operations:
Overseeing the day-to-day operations of a small airport, ensuring smooth and efficient functioning.
Coordinating with airport staff, including air traffic control, ground services, security personnel, and maintenance teams.
Monitoring and maintaining compliance with safety and security regulations and procedures.
Developing and implementing standard operating procedures for various airport functions.
Customer Service and Passenger Experience:
Ensuring excellent customer service and passenger satisfaction throughout their airport experience.
Handling customer inquiries, concerns, and complaints in a professional and timely manner.
Coordinating with airlines and ground handling agents to ensure smooth passenger flow and service delivery.
Implementing measures to enhance the overall passenger experience and convenience.
Parking and Positioning:
Ensuring accurate and precise parking of aircraft in designated parking spots or gates.
Considering factors such as aircraft type, size, wing clearance, and operational requirements.
Collaborating with ground crew and other personnel to ensure efficient parking and positioning of aircraft.
Fueling Operations:
Performing aircraft fueling operations in accordance with established procedures and safety regulations.
Following fueling checklists and ensuring compliance with relevant industry standards.
Operating fueling equipment, such as fuel trucks, pumps, hoses, and meters, safely and efficiently.