JESSE HOSTETLER
Ragley,LA
Summary
I am a hardworking and passionate person looking to start my career in the IT field. I recently finished my Associated Degree for Information Technology with a Certificate in Information Assurance and Security. I thrive in stressful situations and my at military background has taught me the importance of attention to detail.
Overview
14
14
years of professional experience
Work History
Heavy Equipment Mechanic
Louisiana Machinery
12.2020 - 03.2022
- Diagnostics and repair heavy equipment.
- Helped our store integrate into an application for equipment inspections to streamline our services.
- Managed on location inventory of parts.
Lead Technician
Durham School Bus Services
09.2019 - 11.2020
- Lead a team of 3 technicians.
- Kept track of work orders and inventory through Excel and other software.
- Setup virtual team meetings and monthly safety meetings.
- Diagnosed and repaired equipment when needed.
Operator
Bayou Wrecker And Towing
06.2016 - 08.2019
- Scheduled and performed vehicle recoveries.
- Integrated the company into Quickbooks.
- Setup cloud services to help the company increase efficiency.
- Met with large companies to acquire new business.
Infantry Team Leader
Louisiana Army National Guard
04.2008 - 04.2017
- Deployed overseas in 2010 in support of Operation Iraqi Freedom and Operation New Dawn.
- Perform in state deployments to provide support to civilians during multiple natural disasters.
- Provided mentorship to junior team members, fostering growth in their military careers.
Education
Associate of Arts - Information Technology
University of Phoenix
Tempe, AZ02.2024
Skills
- End-User Support
- Software Updates
- Security Protocols
- Remote Support
- Network Troubleshooting
- Team Collaboration
- Technical Support
- Customer Service
- Wireless Networking
- Network Security
Accomplishments
Army Commendation Medal
Combat Infantryman Badge
Combat Life Saver Certification
References
References available upon request.
Timeline
Heavy Equipment Mechanic
Louisiana Machinery
12.2020 - 03.2022
Lead Technician
Durham School Bus Services
09.2019 - 11.2020
Operator
Bayou Wrecker And Towing
06.2016 - 08.2019
Infantry Team Leader
Louisiana Army National Guard
04.2008 - 04.2017
Associate of Arts - Information Technology
University of Phoenix
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