Detail-oriented professional with strong skills in automotive detailing and customer service. Committed to delivering exceptional service and training team members to uphold quality standards.
Overview
4
4
Languages
1
1
year of professional experience
Work History
Car Detailer
Tesla
McClellan Park, CA
03.2026 - Current
Conducted thorough vehicle cleaning and detailing using advanced techniques and eco-friendly products.
Inspected vehicles for quality assurance, ensuring adherence to Tesla's high standards.
Applied protective coatings and treatments to enhance vehicle aesthetics and longevity.
Collaborated with team members to streamline workflow processes, improving efficiency in service delivery.
Maintained inventory of detailing supplies, ensuring availability of necessary tools for operations.
Trained new staff on best practices in vehicle care and detailing procedures.
Completed full-service washes that included vacuuming interiors, shampooing carpets, polishing chrome accents, applying wax coatings to exteriors.
Provided exceptional customer service and addressed customer inquiries.
Door-to-Door Salesperson
Ilum Solar
Sacramento, CA
03.2026 - 06.2026
Delivered engaging presentations on solar energy solutions to potential customers.
Educated homeowners on the benefits of solar technology and financing options available.
Developed strong customer relationships through effective communication and follow-up strategies.
Conducted market research to identify target neighborhoods for door-to-door outreach.
Assisted in coordinating local promotional events to increase brand awareness and customer engagement.
Collaborated with team members to refine sales pitches based on feedback and competitive analysis.
Adapted quickly to changing market conditions and customer needs to optimize sales approaches.
Delivered positive experiences for potential customers with friendly demeanor even when faced with rejection or negative feedback.
Improved territory coverage by effectively managing time, planning efficient routes, and prioritizing high-potential areas.
Customer Service Representative
Ups Store
Roseville, CA
07.2025 - 03.2026
Assisted customers with inquiries regarding shipping, packaging, and printing services.
Collaborated with team members to resolve customer issues promptly and effectively.
Processed transactions efficiently using point-of-sale systems to ensure accurate billing.
Maintained clean and organized work environment to enhance customer experience.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
GED -
Whitney High School
Rocklin, CA
06-2026
Skills
Automotive detailing
Paint correction
Interior detailing
Exterior cleaning
Protective coatings
Interior and exterior cleaning
Customer service
Accomplishments
Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Languages
English
Native or Bilingual
Vietnamese
Limited Working
Spanish
Limited Working
American Sign Language
Limited Working
Interests
Tech enthusiast, passionate about exploring the latest advancements and innovations
Outdoor Recreation
Music
Auto Repair/Restoration
Enjoy hobbies that combine physical activity with outdoor exploration
I have a passion for photography and editing photos