Dedicated Medical Assistant with proven skills in patient care, effective communication, and attention to detail. Experienced in maintaining electronic health records and assisting in examinations to enhance patient outcomes.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Advocate Aurora Health Care
Mount Pleasant, WI
06.2019 - Current
Assisted healthcare professionals with patient examinations and procedures.
Managed patient scheduling and coordinated follow-up appointments effectively.
Prepared examination rooms, ensuring cleanliness and availability of necessary supplies.
Educated patients on medication usage and post-care instructions clearly.
Maintained electronic health records, ensuring data integrity and confidentiality.
Facilitated communication between patients and medical staff to address concerns promptly.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Documented notes during patient visits.
Collected samples from patients for laboratory testing purposes.
Cleaned and maintained medical equipment following procedures and standards.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Contacted pharmacies to submit and refill patients' prescriptions.
Changed dressings on wounds to prevent infection and check for healing.
Cashier
Taco Bell
Racine, WI
07.2013 - 11.2019
Processed customer orders accurately and efficiently at busy fast food location.
Handled cash transactions and maintained accurate cash drawer balance.
Maintained cleanliness and organization of dining area and workstations.
Collaborated with team members to ensure smooth service during peak hours.
Assisted in training new staff on service protocols and procedures.
Operated point-of-sale system for order entry and payment processing.
Prepared food items following safety guidelines and quality standards.
Greeted customers and provided friendly customer service.
Inspected orders to make sure they were accurate before handing them to customers.
Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.
Handled customer complaints in a professional manner while following company policies and procedures.