Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jesse Krewson

Tulsa,OK

Summary

Dynamic 911 Dispatcher with extensive experience at the Tulsa Police Department, excelling in decision-making and call management. Proven track record of enhancing emergency response times and fostering teamwork. Skilled in computer-aided dispatch systems, I effectively prioritize high-stress situations while providing exceptional service to the community.

Certified dispatcher offers demonstrated communication and multitasking abilities. Knowledgeable about documentation and dispatching systems. Works great under pressure and remains calm during emergencies.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

15
15
years of professional experience
1
1
Certification

Work History

911 Dispatcher

Tulsa Police Department
08.2020 - Current
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Dispatched and coordinated emergency services teams according to high-priority calls.
  • Read system maps and caller information, and documented details in system.
  • Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
  • Answered calls from automatic routing system and took basic information from callers.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained accurate records of all dispatched calls, ensuring proper documentation for future reference or legal proceedings.
  • Provided on-the-job training and coaching to develop new dispatchers.
  • Routed calls to police, fire, and ambulance service to meet individual call needs.

911 Dispatcher

Oklahoma Highway Patrol
10.2021 - 10.2023
  • Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
  • Directed responders using assigned mapping systems for timely emergency attendance.
  • Served as an integral member of the emergency communications team, consistently demonstrating professionalism and dedication to public safety.
  • Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
  • Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
  • Streamlined communication between first responders and callers by maintaining clear, concise, and accurate information sharing.
  • Consistently met or exceeded departmental standards for call handling time, contributing to an optimized emergency response system.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.

Police Lieutenant/Jail Administrator

Ottawa County Sheriff's Office
07.2013 - 08.2020
  • Established and enforced employee performance policies.
  • Collaborated with other law enforcement agencies on joint task forces, increasing information sharing and case resolution efficiency.
  • Prepared, processed, and transmitted various reports.
  • Oversaw budget management for the department, ensuring responsible spending while meeting operational requirements.
  • Mentored new deputies throughout their probationary period, providing guidance on policy adherence and procedural execution.
  • Strengthened interdepartmental communication by creating open channels of dialogue among officers at all levels.
  • Promoted a culture of accountability among officers by setting high standards for conduct and performance evaluation systems that rewarded excellence while identifying areas for improvement.
  • Supervised daily operations of the department, maintaining accountability among personnel while prioritizing tasks for optimal results.
  • Developed comprehensive training programs for deputies, ensuring a consistently high level of professional skill and knowledge.

Deputy Marshal

Quapaw Nation Marshal Service
10.2010 - 01.2018
  • Developed strong working relationships with local law enforcement agencies to facilitate cooperation during joint operations.
  • Maintained professional development through ongoing training and certifications in areas such as firearms proficiency, first aid, and defensive tactics.
  • Enhanced public safety by executing arrest warrants and apprehending fugitives.
  • Increased efficiency within the Marshal Service through effective use of resources and adherence to policies and procedures.
  • Utilized excellent communication skills to work effectively with diverse populations during investigation processes.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Monitored criminal activity in community to identify suspicious activity.

Education

GED -

Fairland High School
Fairland, OK
05-1996

Skills

  • Decision-making
  • Information gathering
  • Teamwork and collaboration
  • Map reading skills
  • Computer-aided dispatching
  • Police and fire procedures
  • Call control techniques
  • Information gathering and relay
  • Call management
  • Database queries
  • Map reading
  • Computer-based dispatch systems
  • Multitasking and prioritization
  • Police department procedures
  • Dependable and responsible
  • Call routing
  • Dispatch coordination
  • Public safety telecommunicator (PST)
  • Communications training officer

Certification

  • PST - Public Safety Telecommunicator
  • CLEET Certified Police Officer (2009-2020)
  • CTO - Communications Training Officer

Timeline

911 Dispatcher

Oklahoma Highway Patrol
10.2021 - 10.2023

911 Dispatcher

Tulsa Police Department
08.2020 - Current

Police Lieutenant/Jail Administrator

Ottawa County Sheriff's Office
07.2013 - 08.2020

Deputy Marshal

Quapaw Nation Marshal Service
10.2010 - 01.2018

GED -

Fairland High School

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Jesse Krewson