Jesse Lopez
Oakland,CA
Summary
Accomplished Program Manager with a proven track record at San Francisco Pretrial diversion project , enhancing client support through innovative treatment plans and group therapy sessions. Expert in leadership and crisis management, I've significantly improved team productivity and client engagement. Skilled in behavioral therapy and program development, my approach fosters substantial growth and harmonious team dynamics.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Program Manager
San Francisco Pretrial Diversion Project
08.2023 - 01.2024
- Managed and supervised administrative and daily program operations, complying with policies
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Demonstrated commitment to the organization"s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Facilitated weekly team meetings to identify and address client issues, enhancing support for case managers.
- Provided ongoing support to team members by addressing concerns and fostering connections with external organizations to streamline participant services.
Substance Abuse Program Manager
San Quentin State Prison
08.2017 - 08.2023
- Conducted team meetings to assess and coordinate strategies for addressing clients' health and substance use challenges.
- Identified client issues and collaborated with the team to establish goals and develop effective treatment plans.
- Educated team members on coping mechanisms to enhance client support and engagement.
- Organized and led group therapy sessions, providing training and resources for team members to facilitate effective support.
Counselor/ Supervisor
Log Cabin Ranch
02.2007 - 03.2011
- Ensured the care, custody, safety, and welfare of court-ordered residents while managing an assigned caseload.
- Processed admissions and releases of resident and detained juveniles, maintaining compliance with legal and organizational standards.
- Maintained security and safety within the assigned unit and facility, implementing protocols to ensure a secure environment.
- Monitored and upheld proper living standards and health habits for residents, promoting overall well-being.
- Conducted orientations for newly detained minors, providing essential information and support to facilitate their adjustment.
- Observed and documented the conduct, behavior, attitude, appearance, and progress of juvenile residents to inform case management and interventions.
- Planned, directed, and supervised leisure and recreational activities, fostering engagement and positive social interactions among residents.
- Led individual and group counseling sessions, providing ongoing support and guidance to promote personal development and coping skills.
Education
Bachelor Behavior Science -
Grand Canyon University
Phoenix, AZClinical Child Psychology
City College of San Francisco
San Francisco, CAClinical Child Psychology
City College of San Francisco
San Francisco, CASkills
- Leadership skills, Problem-solving Group counseling, Behavior management Youth Psychology Youth Mentoring Youth Behavior Management Program Coordination
- Child & Family Counseling
- Social Work
- Behavioral Therapy
- Crisis Management
- Group Therapy
- Case Management
- Meeting Facilitation
- Sales Management
- Crisis Intervention
- Motivational Interviewing
- Curriculum Development
- Addiction Counseling
- Program Development
- Applied Behavior Analysis
- Cognitive Behavioral Therapy
- Behavioral Health
- Mental Health Counseling
- Management
- Conflict Management
- Autism Experience
- Psychotherapy
- Hospital experience
- Supervising experience
- Negotiation
- Mentoring
- Project management
- Senior leadership
- Team management
- Conflict management
- Program management
- Leadership
- Microsoft Access
Certification
CADC
Counseling Certification
CPR Certification
First Aid Certification
Motivational interviewing
T4C
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Program Manager
San Francisco Pretrial Diversion Project
08.2023 - 01.2024
Substance Abuse Program Manager
San Quentin State Prison
08.2017 - 08.2023
Counselor/ Supervisor
Log Cabin Ranch
02.2007 - 03.2011
Bachelor Behavior Science -
Grand Canyon University
Clinical Child Psychology
City College of San Francisco
Clinical Child Psychology
City College of San Francisco