Jesse Lopez
Patchogue,NY
Summary
Medical assistant with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
5
5
years of professional experience
Work History
Phlebotomist
New York Blood & Cancer Services
11.2021 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
Medical Assistant/Front Desk Receptionist
Medical Associates
06.2021 - 12.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Medical Assistant
Brookhaven Gastroenterology
06.2021 - 11.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Checked patient vitals such as temperature, blood pressure, and pulse
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by following infection control guidelines and disposing of biohazardous waste properly.
- Provided exceptional customer service, addressing patient concerns and answering questions related to the testing process.
- Conducted Covid 19 testing for patients
Receptionist
The Village Walk
12.2019 - 06.2021
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Maintained visitor log for entering and leaving facility for security purposes.
- Enhanced visitor experience by providing detailed information and assistance as needed.
Education
Medical Assiting Certification -
Hunter Buisness School
Medford, NY06-2021
Skills
- Venipuncture
- Order of draw
- Specimen handling
- Sample and specimen collection
- HIPAA
- Patient support
- Recording data
- EMR recordkeeping
- Anatomy and physiology
- Sanitation and sterilization
- Medical Terminology
Timeline
Phlebotomist
New York Blood & Cancer Services
11.2021 - Current
Medical Assistant/Front Desk Receptionist
Medical Associates
06.2021 - 12.2021
Medical Assistant
Brookhaven Gastroenterology
06.2021 - 11.2021
Receptionist
The Village Walk
12.2019 - 06.2021
Medical Assiting Certification -
Hunter Buisness School