Jesse Lugo
Stream Data Centers
San Antonio,TX
1
Language
11
years of professional experience
Managed data center operations with proactive problem-solving and high standards toward SLA agreements and maintenance standards, ensuring precision and reliability in fast-paced environments.
Work History
Critical Engineering Technician
1 Year 4 Months- As a Critical Facility Operations Engineer with Stream Data Centers, I am responsible for the safe and reliable operation of mission-critical infrastructure supporting high-availability data center environments. My role requires strong technical knowledge, attention to detail, and the ability to respond effectively to both routine operations and unexpected equipment conditions. Key responsibilities include:
- Critical Infrastructure Operations: Operating and monitoring electrical, mechanical, and life-safety systems, including chillers, cooling towers, CRAH units, DOAS systems, UPS systems, generators, ATS equipment, and power distribution infrastructure.
- BMS & EPMS Monitoring: Monitoring facility conditions and equipment performance through building and electrical management systems, identifying abnormal conditions, investigating alarms, and coordinating corrective actions to maintain system reliability.
- Preventive & Corrective Maintenance: Performing inspections, equipment rounds, operational testing, and maintenance activities to identify potential failures before they impact critical operations.
- Environmental Control: Maintaining appropriate temperature, humidity, and environmental conditions throughout critical spaces while troubleshooting HVAC and cooling systems to ensure equipment remains within required operating parameters.
- Troubleshooting & Emergency Response: Diagnosing electrical, mechanical, and controls-related issues and responding to equipment failures, alarms, and abnormal operating conditions while minimizing risk to facility operations.
- Operational Procedures: Executing MOPs, SOPs, and EOPs for planned maintenance, system operations, equipment isolation, startups, shutdowns, and emergency events while maintaining strict safety and operational standards.
- Coordination & Communication: Working closely with engineering teams, vendors, contractors, and site leadership to support maintenance activities, equipment upgrades, troubleshooting efforts, and continuous improvement initiatives.
- Documentation & Compliance: Maintaining accurate operational logs, maintenance records, procedures, and incident documentation while ensuring work is performed in accordance with company policies, safety requirements, and industry standards.
- In this role, I combine hands-on critical facility operations experience with technical troubleshooting, system analysis, and a strong understanding of mission-critical infrastructure. I contribute to the reliable operation of 24/7 data center environments by maintaining a proactive approach to equipment performance, emergency response, safety, and continuous operational improvement.
Operating Engineer
1 Year 5 Months- As a Critical Facility Operations Engineer, I am responsible for the operation, maintenance, and optimization of critical infrastructure in high-availability environments. My role demands technical expertise, problem-solving skills, and a dedication to operational excellence to ensure system reliability and uptime. Key responsibilities include:
- Infrastructure Management: Overseeing and maintaining large-scale cooling, HVAC, and electrical systems to ensure optimal performance and reliability.
- Environmental Control: Monitoring and maintaining environmental conditions within strict Service Level Agreements (SLAs) for temperature and humidity.
- Preventive Maintenance: Conducting routine inspections and maintenance on critical systems such as cooling, power distribution, uninterruptible power supplies (UPS), and fire suppression equipment to prevent downtime.
- Operational Efficiency: Implementing strategies to optimize system performance, reduce energy consumption, and improve operational processes.
- Troubleshooting & Problem-Solving: Diagnosing and resolving issues in critical systems, utilizing a strong technical background to ensure minimal disruption.
- Collaboration & Coordination: Working with internal teams, contractors, and leadership to support system upgrades, emergency responses, and process improvement initiatives.
- Compliance & Documentation: Ensuring adherence to industry standards, environmental regulations, and organizational protocols while maintaining accurate records of system operations and workflows. In this role, I bring my expertise in data engineering, project management, and technical design into the critical environment sector. I leverage leadership, adaptability, and a focus on continuous improvement to effectively manage 24/7 operational systems while enhancing reliability and efficiency.
Electronic Technician
8 Months- Under direct supervision, assists in repairing and maintaining electronics security systems inside and outside County buildings; installing computer workstations; troubleshooting computer hardware and software problems; and performs other duties as assigned. Duties and Responsibilities: Repairs electro-mechanical door locks for jail cells Repairs cell control modules, control panels and electronic wiring Maintains and repairs pneumatically controlled jail cell doors Repairs and/or replaces electronic surveillance equipment such as television cameras, coaxial cable and monitors Installs and/or relocates computer workstations, terminals, monitors and printers Troubleshoots and repairs computer hardware such as mainframe terminals, peripherals and computer workstations Assists in diagnosing and troubleshooting the operation and maintenance of Audio/Visual equipment and broadcast equipment May perform other maintenance duties as assigned Maintains and repairs emergency uninterruptible power supply Maintains and repairs various types of audio equipment such as microphones, speakers and amplifiers Performs other duties as required
System Engineer
1 Year 6 Months- Systems Engineer Collaborated with industry partners to design, implement, and maintain advanced wireless network solutions for a diverse range of clients, including Bexar County's Freeman Coliseum and Opportunity Home San Antonio (formerly the San Antonio Housing Authority). Key responsibilities included:
- Leading the end-to-end design and deployment of wireless networks, ensuring robust, high-performance connectivity tailored to client needs and environments.
- Implementing design modifications to optimize system performance, scalability, and reliability across multiple technologies, including Airspan, Mimosa, Ruckus by CommScope, and Lantronix.
- Conducting technical training sessions to educate installation teams and end-users on best practices, ensuring proper deployment, maintenance, and operation of network infrastructure.
- Collaborating closely with clients and cross-functional teams to align project goals with technical requirements and deliver timely, cost-effective solutions.
- Monitoring network performance post-installation, troubleshooting issues, and recommending improvements to ensure long-term functionality and user satisfaction.
- Documenting project workflows, network configurations, and system updates to maintain clarity and enable seamless handovers or future upgrades. This role required strong technical expertise, problem-solving capabilities, and effective communication to bridge the gap between technical solutions and client expectations, contributing to the successful delivery of large-scale, mission-critical projects.
Installation Technician
9 Months- As a Cable Installation Technician, I specialized in the design, installation, and maintenance of structured cabling systems to support voice, data, and video communication networks. My responsibilities included:
- Installing, terminating, and testing category cables (Cat5e, Cat6, Cat6a) and fiber optic systems.
- Building and organizing communication rooms, including the installation of racks, patch panels, and cable management systems.
- Conducting cable routing, pulling, labeling, and dressing for optimal network performance and aesthetic appeal.
- Troubleshooting network connectivity issues and ensuring compliance with industry standards and project specifications.
- Collaborating with project managers and clients to plan and execute installations according to deadlines and requirements.
- Maintaining meticulous documentation of cable paths, terminations, and testing results for future reference and system upgrades.
Installation Technician
1 Year 6 Months- Cable Installation Technician As a Cable Installation Technician, I specialized in the design, installation, and maintenance of structured cabling systems to support voice, data, and video communication networks. My responsibilities included:
- Installing, terminating, and testing category cables (Cat5e, Cat6, Cat6a) and fiber optic systems.
- Building and organizing communication rooms, including the installation of racks, patch panels, and cable management systems.
- Conducting cable routing, pulling, labeling, and dressing for optimal network performance and aesthetic appeal.
- Troubleshooting network connectivity issues and ensuring compliance with industry standards and project specifications.
- Collaborating with project managers and clients to plan and execute installations according to deadlines and requirements.
- Maintaining meticulous documentation of cable paths, terminations, and testing results for future reference and system upgrades.
Installation Technician
1 Year 3 Months- Cable Installation Technician As a Cable Installation Technician, I specialized in the design, installation, and maintenance of structured cabling systems to support voice, data, and video communication networks. My responsibilities included:
- Installing, terminating, and testing category cables (Cat5e, Cat6, Cat6a) and fiber optic systems.
- Building and organizing communication rooms, including the installation of racks, patch panels, and cable management systems.
- Conducting cable routing, pulling, labeling, and dressing for optimal network performance and aesthetic appeal.
- Troubleshooting network connectivity issues and ensuring compliance with industry standards and project specifications.
- Collaborating with project managers and clients to plan and execute installations according to deadlines and requirements.
- Maintaining meticulous documentation of cable paths, terminations, and testing results for future reference and system upgrades.
Installation Technician
2 Years 7 Months- Cable Installation Technician As a Cable Installation Technician, I specialized in the design, installation, and maintenance of structured cabling systems to support voice, data, and video communication networks. My responsibilities included:
- Installing, terminating, and testing category cables (Cat5e, Cat6, Cat6a) and fiber optic systems.
- Building and organizing communication rooms, including the installation of racks, patch panels, and cable management systems.
- Conducting cable routing, pulling, labeling, and dressing for optimal network performance and aesthetic appeal.
- Troubleshooting network connectivity issues and ensuring compliance with industry standards and project specifications.
- Collaborating with project managers and clients to plan and execute installations according to deadlines and requirements.
- Maintaining meticulous documentation of cable paths, terminations, and testing results for future reference and system upgrades.
Education
High School Diploma
Skills
Maintenance
Problem Solving
Coordination Skills
Reliability
Workflows
Preventive Maintenance
Infrastructure Management
Communication Skills
Reliability of Systems
Operational Systems
Service-Level Agreement
Electric Power Distribution
Project Management
Business Process Improvement
Management of Facilities
Adaptability
Leadership
Strategic Thinking
Management Systems
Attention to Detail
Managing Client Expectations
Uninterruptible Power Supply
Remote Monitoring
Incident Response
Work Orders
Personal Information
Title: Operations Engineer
LANGUAGES
English
DETAILS
- Contact Information
- (210)574-1609 jesse_lugo@hotmail.com
- San Antonio
Timeline
Critical Engineering Technician
Stream Data Centers
04.2025 - 08.2026Read More
Operating Engineer
JLL
11.2023 - 04.2025Read More
Electronic Technician
Bexar County
03.2023 - 11.2023Read More
System Engineer
VIA Technology
09.2021 - 03.2023Read More
Installation Technician
VIA Technology
12.2020 - 09.2021Read More
Installation Technician
Advanced Connections, Inc
06.2019 - 12.2020Read More
Installation Technician
Tero Technologies
03.2018 - 06.2019Read More
Installation Technician
Flexile Multimedia Systems
08.2015 - 03.2018Read More
O.W. Holmes High School
High School Diploma
Read More