JESSE MAGLAYA
Las Vegas
Summary
Payroll and implementation leader with 7+ years of experience delivering enterprise payroll system deployments, multi-state compliance, and client onboarding. Proven track record leading implementation teams, reducing setup timelines by 30%, and resolving complex payroll and system issues. Recognized for client-facing communication, process optimization, and cross-functional collaboration.
Overview
11
11
years of professional experience
Work History
Implementation Specialist
Parker Technology
07.2025 - 12.2025
- Led full-scale implementation of the Parker platform across dozens of parking locations nationwide, managing timelines and ensuring on-time go-live for each deployment.
- Acted as the main point of contact during deployments, coordinating with teams across departments to keep everything moving smoothly.
- Provided hands-on training to new clients, helping them get up to speed quickly and making sure the platform was fully adopted.
- Managed key project milestones and proactively addressed onboarding issues to ensure a seamless client transition.
- Held weekly check-ins with the Sales team to share updates, align on client needs, and keep projects on track.
- Reviewed client business rules to make sure everything was accurate and aligned with call center operations.
Implementation Lead
Fingercheck
03.2024 - 07.2025
- Lead end-to-end payroll system implementations for enterprise clients, overseeing data migration, pay structure setup, multi-state tax jurisdictions and processing configurations.
- Direct day-to-day operations of the implementation team, focusing on payroll functionality, compliance readiness, and client onboarding success.
- Conduct audits of employee data, pay codes, accruals, and deduction settings to ensure accuracy and regulatory compliance.
- Host weekly KPI and payroll-readiness meetings to monitor milestones, troubleshoot issues, and ensure successful go-live.
- Mentor implementation specialists on payroll best practices, multi-cycle processing, and client-facing communication.
- Streamlined payroll implementation procedures, reducing setup times by 30% through updated SOPs and automation.
- Redesign SOPs and establish streamlined workflows.
Senior Implementation Representative
10.2023 - 03.2024
- Onboarded new payroll clients across various industries, tailoring system setups for pay schedules, tax jurisdictions, and earning codes.
- Delivered hands-on training to HR and payroll teams on payroll processing, reporting tools, and system workflows.
- Managed payroll-related escalations, resolving pay discrepancies, cycle errors, and configuration challenges.
- Built implementation plans that aligned with client payroll deadlines and ensured timely first payroll processing.
Premium Support Specialist
03.2022 - 10.2023
- Provided white-glove payroll support to high-value clients, resolving payroll issues such as incorrect gross-to-net calculations, off-cycle runs, and adjustment entries.
- Trained users on full-cycle payroll processing, wage and hour compliance, and system features such as payroll previews, reports, and audits.
- Collaborated with internal teams to address sync issues, missed pay items, and reporting inconsistencies.
- Ensured clients remained compliant with payroll regulations and internal payroll processing standards.
Payroll Processor
Quartermaster Payroll
02.2021 - 03.2022
- Processed weekly, biweekly, and monthly payrolls for 190+ clients, ensuring accurate handling of hours, bonuses, PTO, and deductions.
- Managed complex tax setups, benefit deductions, garnishments, and direct deposits.
- Onboarded new clients, aligning payroll calendars, pay policies, and employee records for first-run success.
- Ensured payroll accuracy and compliance with federal, state, and local wage laws in a fast-paced call center environment.
Payroll Processor / Shipper
SourceOne Payroll
10.2017 - 02.2021
- Administered full-cycle payroll operations for small business clients, including timesheet collection, payroll entries, and final payroll runs.
- Coordinated payroll audits, updated employee profiles, and processed HR paperwork.
- Resolved payroll discrepancies, corrected missed punches, and enforced proper tracking of time and attendance.
- Packaged and distributed payroll documents securely, ensuring delivery of live checks, reports, and confidential records.
General Manager
Farmer Boys
05.2015 - 08.2017
- Managed daily restaurant operations including staffing, inventory, scheduling, and financial reporting.
- Trained, supervised, and evaluated a team of 20+ employees across front and back-of-house roles.
- Maintained strict food safety and cleanliness standards during health inspections and daily audits.
Education
High School Diploma -
Opportunities For Learning
Santa Clarita, CA09.2014
Skills
- Issue resolution
- Client training
- Business analysis
- Telephone and email etiquette
- Software implementation
- Project management
- Global payroll experience
Timeline
Implementation Specialist
Parker Technology
07.2025 - 12.2025
Implementation Lead
Fingercheck
03.2024 - 07.2025
Senior Implementation Representative
10.2023 - 03.2024
Premium Support Specialist
03.2022 - 10.2023
Payroll Processor
Quartermaster Payroll
02.2021 - 03.2022
Payroll Processor / Shipper
SourceOne Payroll
10.2017 - 02.2021
General Manager
Farmer Boys
05.2015 - 08.2017
High School Diploma -
Opportunities For Learning