Executive Management Professional with strengths in managing multiple people, teams, projects and locations simultaneously while promoting diversity, equity and inclusion in hiring and training practices to foster leadership development.
Entrepreneurial and creative problem solver, passionate about turning innovative ideas into tangible results.
Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities.
Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and teams.
Knowledgeable Marketing Professional with proven background in founding and leading successful ventures. Demonstrated ability to innovate and drive business growth through strategic planning and effective execution. Leveraged entrepreneurial mindset and leadership skills to build cohesive teams and navigate dynamic market challenges.
Experienced with business development, team leadership, and strategic planning. Utilizes innovative problem-solving and market analysis to drive company growth and success.
Track record of building and leading cohesive teams, adapting to changing business landscapes, and delivering impactful results.
Professional with extensive experience in founding and managing businesses, demonstrating exceptional leadership and strategic planning capabilities. Proven track record in creating and implementing effective business strategies, fostering team collaboration, and driving growth.
Known for adaptability and results-focused approach, excelling in dynamic and fast-paced environments.
Overview
37
37
years of professional experience
Work History
FOUNDER
SWOP-USA BEHIND BARS- ALTAMONTE SPRINGS
10.2016 - Current
Created a Florida Non-Profit to educate and train professionals how to work with victims of violence through harm reduction and human rights-based theories
Developed targeted Life Skills classes, POP Art Therapy and Human Rights based Harm Reduction protocols
Authored “Living a Life You Love” and trained other trainers to teach the curriculum at local jails and work release centers
Trained Senior Law Enforcement and Social Service personnel.
Executive Program Director
SWOP Behind Bars
03.2016 - Current
Enhanced program efficiency by streamlining processes and implementing innovative strategies.
Spearheaded the design and launch of new programs, driving significant growth in revenue and market share.
Developed collaborative projects and partnerships with other community providers.
Championed continuous improvement efforts to increase operational efficiency and program effectiveness.
Evaluated the competitive landscape to identify opportunities for differentiation and strategic positioning in the market.
Cultivated a diverse talent pipeline through targeted recruitment efforts, resulting in a high-performing team with varied skills and perspectives.
Influenced company-wide adoption of agile methodologies, resulting in increased flexibility, adaptability, and overall project success.
Aligned program objectives with organizational goals, promoting consistency and unity across departments.
FOUNDER
SWOP NATIONAL COMMUNITY SUPPORT LINE
05.2012 - Current
Administrate National Crisis Support Line for people who live within marginalized communities
Connect clients to local services and support
Aid and support people who are incarcerated and being released, court support for criminalized individuals and their families as it intersects with domestic violence, sexual assault, suicide prevention and family planning
Beauty Advisor
24-7 IN TOUCH
08.2022 - 04.2023
Work from home as Beauty Advisor assisting Sephora clients with ordering and using hair, skin and cosmetic items, returns, missing shipments and general customer service using her formula of Consult, Diagnose and Prescribe to ensure client satisfaction.
Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
COSMETICS DEPARTMENT MANAGER
DILLARDS
01.2003 - 08.2009
Responsible for monitoring sales trends, developing vendor partnerships, analyzing retail sales, creating sales incentives and activating client contact program
Achieved first Million Dollar Lancôme counter in Florida
Introduced showcases and special events with industry leaders such as Estee Lauder, Clinique, Prescriptives, Elizabeth Arden, Clarins, Ralph Lauren and Calvin Klein which resulted in increased sales and enhanced customer loyalty
Transitioned in-store salon to an Aveda Concept Salon
Oversaw the promotion of 18 top selling counter managers and sales associates into positions within corporate and manufacturer representative positions.
REGIONAL SUPERVISOR
REGIS CORPORATION
08.1998 - 01.2003
Actively recruited and trained 18 mall-based salon managers to enhance staff development and retention of more than 160 stylists
Negotiated leases with mall management
Facilitated sales and purchases of corporate supported independent salons and retail centers
Provided coaching to managers to increase sales and build customer loyalty
Increased regional market share by 5% within the first six months and 3% each following year
Submitted annual budgets and consistently exceeded projected sales.
BUSINESS DVMT EDUCATOR
REDKEN CORPORATION
05.1988 - 08.1997
Introduced salons and stylists to Redken Products and Services
Assisted development and implementation of "Make a Better Living, Live a Better Life" business training for stylists and salon owners
Launched Redken Shades EQ in the Southeast United States
Assisted internationally recognized platform artists and worked trade shows and in store events throughout the United States, Canada and Europe.
MANAGER/EDUCATOR
COMMAND PERFORMANCE
05.1987 - 12.1996
Skills
Top performing sales, marketing and leadership skills to drive growth in challenging markets
Meets objectives through strategic business planning and innovative sales initiatives
Self-directed, creative solutions to complex problems
Expansive international personal, professional and social media networks
Advanced communication skills with approachable management style
Highly skilled in training, recruiting, motivational coaching and interviewing to increase productivity, build teamwork and increase morale
Innovative program development, implementation and service provision to meet the diverse needs of the organization, clients, staff and volunteers
Affiliations
Professional Women's Association, Lifetime Member
GLITSINC, NYC, Board Chair
SWOP-USA, CA, BOD
WITNESS TO MASS INCARCERATION, NYC, BOD, Funding Development Director
National Organization for Women, Lifetime Member
Orange County Chapter National Organization of Women, Lifetime Member
Orlando National Organization for Women, Lifetime Member
Woodhull Freedom Foundation, Sex Worker Ambassador, Litigant on Federal First Amendment Lawsuit to Challenge the Constitutionality of FOSTA
NSWP, Global Sex Work, North American Regional Representative, 2016-2018
Greater Orlando Human Trafficking Task Force, Organizational Human Rights Trainer
UCF Social Entrepreneurship Award for unique and highly effective fund-raising efforts in 2012 for Art Gallery Display of POP Art Therapy Artwork and a Zombie themed 5K.