Jesse Marquardt
Felton,DE
Summary
Dynamic Director who oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of manning, aircraft production planning and technical and safety operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines. Focused Quality Assurance supervisor offering strengths in team training, management and monitoring. Dedicated to improving system procedures and controls to maximize quality and minimize errors. Observant and detail-oriented in monitoring and improving production activities.
Overview
25
25
years of professional experience
Work History
Aircraft Overhaul Supervisor (Flight Chief)
Department Of Defense Air Force
02.2023 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Regularly administered & reviewed performance appraisals for 22 employees, ensuring feedback was accomplished at prescribed intervals.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Monitored and implemented metrics driven items to ensure deployment readiness for 168 personnel.
- Processed Force Support actions to ensure timely gains & losses of personnel
- Monitored Government Travel Card program as APC, creating reports and ensuring proper use and payment for Squadron members.
- Performed duties of a DTS ODTA, assisting employees with correct and proper payments for Government Travel.
- Reviewed UPMR on monthly basis, administering leveling actions as prescribed by standards.
Quality Assurance Supt (WS-11), SMSgt (Temp)
USAF Reserves
07.2022 - 02.2023
- Supervised and directed Quality Assurance personnel through effective mentoring, coaching and work delegation.
- Directed consistent measuring, inspection and testing procedures and tabulated Maintenance Standardization & Evaluation Program (MSEP) data, provided to Maintenance Group Commander and AMC/AFRC.
- Validated inspection and evaluation reports entered into LEAP QA database and provided trend data to applicable Maintenance Squadrons.
- Briefs 436/512 MXG/CC meetings as it pertained to Quality Assurance metrics and implemented preventative measures/technical order correction/reviews as required.
- Reviewed maintenance-related instructions, supplements, operating instructions, forms, local/functional and emergency action checklists.
- Coordinated with PS&D for TCTO and "Readies" affecting aircraft with abnormal events and maintenance requirements.
- Coordinated with Weapon Systems Manager's (WSM) in development of Routine Inspection Lists (RILs)/participated in meetings with AMU SEL's to adjust inspections for improved data sampling.
- Performed duties of 512 MXG Deployment Manager, entering ART/AEF/AFIT/UTC assessment tools to accurately report Maintenance Group readiness and capabilities.
Aerospace Maintenance Section Chief (WS-11) SMSgt
USAF Reserves
09.2019 - 07.2022
- Performed work planning responsibilities for eight full time employees and 65 Traditional Reservists
- Established work deadlines, sequence and priorities weekly for up to 20 full-time employees
- Informed 1st level supervisor(s) of needs to revise work schedules to meet best needs of mission requirements.
- Participates and leads meetings for planning of work schedules, budget requests, Annual Tour request/allocation(s), and advised Commander of frustrated requests.
- Documented employee's performance plans in accordance with OPM guidance, and provided initial, mid-term feedback and/or corrective actions as applicable.
- Planned and established annual leave schedule, and deconflicted mission requirements.
- Arranged training requirements for employees/AFR personnel quarterly, drafted applicable AROWS-R orders/1610 as applicable
- Ensured organization goals were met on consistent basis.
- Initiated/recommended personnel for promotion and award consideration for 1st level supervisor/Commander review.
- Ensured all personnel were compliant with all Equal Opportunity Treatment principles and requirements, and maintained discrimination free workplace.
- Ensured all safety regulations and directives were followed, and addressed/resolved reportable deficiencies as necessary.
- Performed duties as AROWS-R participation specialist, responsible for drafting orders for approximately 168 personnel for variety of different order types, i.e.: MPA, ADOS, ADT, STP, AT requests in accordance with budget authorizations and constraints.
- Created/recommended COA's for personnel to follow in accordance with CDC guidelines and Commanders intent in order to minimize exposure during COVID-19 pandemic.
- Reviewed/prepared Reserve training plans in order to maximize personnel preparedness.
- Developed Annual exercise training plans in accordance with AFRC/IG guidance and directives to prepare personnel for deployment.
- Performed duties as Organizational Defense Travel Administrator (OTDA) for 168 Reserve/Civilian personnel.
- Created/reviewed over 100 Reserve Travel System (RTS) annually to ensure proper fiscal payment for personnel.
- Performed duties as 512 MXG Wing Inspection Team Lead, developing readiness exercises in accordance with AFRC/IG standards.
- Inspected personnel in contested/uncontested/friendly environments for inadequacies, and entered information into IGEMS/IGEMS-C as it pertained to ability to survive and operate in deployed environment.
- Bridged Reserve/Active duty work taskings to ensure continuity and Total Force Integration (TFI) requirements.
- Performed duties of Individual Medical Readiness monitor, accurately reporting health of personnel to unit commander in order for members to meet/exceed AFRC requirements on monthly basis.
Aircraft Overhaul Supervisor (WS-11), MSgt (Term)
USAF
10.2018 - 02.2019
- Planned use of subordinate workers, equipment, facilities and materials on weekly/monthly basis based on work schedules controlled by higher level supervisors.
- Directed/re-directed personnel based on mission requirements, ensuring high priority work was being accomplished.
- Reviewed/established estimated time for completion (ETIC) for subordinates work being performed, and relayed information to Production Supervisor to depict real-time mission capability of aircraft in order to support mission requirements.
- Provided both technical and administrative supervision to over 160 Reserve/Civilian personnel in order to assist with completion of complex tasks and processes.
- Implemented corrective actions within designated authority in order to resolve work related problems such as low productivity and determined cause.
- Directly supervised production of Air Reserve Technicians (ART) and active duty personnel, and reports delays to superiors.
- Participated with employees in development of performance plans and recommends changes to supervisors.
- Provided continuous feedback to personnel on strengths and weaknesses and recommended corrective measures.
- Held employees/Traditional Reservists responsible for satisfactory completion of work assignments and ensured information was entered into MIS upon completion of tasks.
- Maintained seamless continuity between Reserve/Active duty production efforts, enabling timely turn-over.
- Applied all EEO/EOT principles in workplace, ensuring safe work environment, free of discrimination, and took positive actions in accordance with installation Affirmative Employment Plan.
- Ensured compliance of all security and safety directives in all work areas IE safety/personal protective equipment and access/dissemination of classified materials.
- Administered Reserve training plans, ensuring consistent standards throughout flight for traditional reservists and ART's.
- Promoted positive training program and ensured thorough documentation into Training Business Area (TBA).
- Received oral/written instructions, and implemented assignments from higher level supervisors.
Aircraft Overhaul Leader (WL-10), MSgt
USAFR
12.2012 - 10.2018
- Performed duties as Dedicated Crew Chief for C-5M weapon system.
- Led both Active duty/Reserve personnel crews in completion of variety of inspection, maintenance and operation check-out's of hydraulic, electrical, environmental, engine and auto-flight & instrumentation malfunctions as all-systems, Red-X qualified mechanic.
- Assigned/determined personnel required to perform tasks to accomplish required maintenance actions to meet published flying schedule priorities and ensured accurate ETIC's were passed to Production Superintendent.
- Served as Subject Matter Expert (SME) and technical authority to advise, examine and approve mechanical, electrical and pneudraulic repairs for assigned aircraft.
- Reviews assigned aircraft forms for discrepancies during each shift, ensuring all documentation is proper and correct.
- Determined severity of aircraft system malfunctions, repairs and returned aircraft to proper mission capable status.
- Performs and oversees all tow supervisor, system servicing, maintenance, and launch and recovery of assigned aircraft.
- Clears discrepancies and accurately annotates forms and automated records via G081 for work performed.
- Provided on-the-job training (OJT) to lower grade aircraft workers, civilians, active duty, and others in related trades on aircraft maintenance procedures.
- Provided technical direction and/or helped with accomplishment of difficult work steps and processes.
- Oversaw completion of subordinates work accomplished and certified completion of tasks, or directed re-work of deficiencies of repair as necessary.
- Performed duties as engine run certifying official. Operated and certified personnel on F-138 engine operation procedures in accordance with Flight Safety instructions, ensuring competent, qualified personnel were provided to Sortie Generation Flight and Maintenance Squadrons.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Performed duties as Unit Deployment Manager. Accurately reported ART/SORTS/DRRS to AFRC on monthly basis. Ensured personnel were medically and operationally qualified to deploy in 72 hour window.
- Performed duties of Emergency Management(EM)/Anti-terrorism(AT) representative. Ensured Random Access Measures (RAMs) were performed weekly/monthly per Base Defense Operations Center (BDOC) requirements. Provided monthly/quarterly reports to base EM officer as required.
- Performed duties of additional duty Unit Training Manager(UTM). Provided monthly G081/Total Force Awareness Training(TFAT) to Section Chief's for dissemination, and updated training and requirements ADHOC.
Aircraft Mechanic (WG-10)
Department Of Defense Air Force
04.2008 - 12.2012
- Increased aircraft reliability by performing thorough inspections, diagnosing issues, and repairing or replacing necessary components.
- Maintained safety standards by adhering to FAA regulations and company policies during routine maintenance and repairs.
- Reduced downtime for aircraft by efficiently completing scheduled maintenance tasks within allotted timeframes.
- Collaborated with team members on complex repairs, ensuring successful completion of projects and minimizing delays in aircraft availability.
- Enhanced troubleshooting skills through continuous learning and professional development, staying up-to-date with industry advancements and best practices.
- Supported operational readiness by conducting comprehensive pre-flight and post-flight inspections to ensure proper functioning of aircraft systems.
- Optimized inventory management by accurately tracking parts usage and proactively ordering replacements when needed.
- Developed strong working relationships with pilots and flight crews, fostering open communication channels to address any concerns or questions about aircraft performance.
- Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety.
- Documented all inspection and maintenance actions in aircraft forms, IMDS, and FERMS.
- Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
Transient Alert Maintenance Technician (WG-8)
Department Of Defense
04.2007 - 04.2008
- Performed duties of aircraft worker, such as removing, inspecting, cleaning, repairing, adjusting and installing components.
- Worked with higher level employees, assisting in launch, recovery, and servicing of variety of aircraft to include, but not limited to: C-5A, C-17A, C-141, C-130 and 747 aircraft.
- Determined proper inspection (Quick-turn, Thru-Flight, Basic Post-flight and Pre-flight) to be accomplished according to aircraft ground time.
- Performed duties of Concurrent Servicing Supervisor, while servicing liquid nitrogen, oxygen, hydraulic, weapons loading/hazardous cargo, oil and fuel systems per mission requirements.
- Strictly adhered to all safety regulations and directives, technical orders, check lists, job guides and applicable publications.
- Debriefed air crew pilot recorded discrepancies (PRDs), and ensured proper forms documentation and input to MIS.
- Removed and replaced minor/major aircraft structural components such as control surfaces, fairings, access panels, doors, etc.
- Corrected discrepancies affecting fully mission capable (FMC) status, ordering parts, or dispatching applicable specialties as required.
- Performed duties of In Progress Inspector (IPI), ensuring vital steps were accomplished to prevent mission degradation and major component failure.
- Performed duties as tow team member and driver.
- Extensive knowledge of run-way crossing procedures, control tower signals, while maintaining radio contact with tower at all times.
Experimental Plastics and Fabrication Technician
Boeing
01.2005 - 04.2007
- Measured extruded products to identify imperfections and adjusted controls to adhere to project specifications.
- Exemplified positive attitude as team member in dynamic, fast-paced environment and remained composed and professional during complex challenges.
- Monitored process and work station information to guarantee accuracy and avoid workflow impediments.
- Adjusted equipment for new product line and performed troubleshooting to deliver quality in operations.
- Followed formulas in weighing resins and other chemicals to maintain productivity requirements.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Read and interpreted job orders, drawings and specification sketches.
- Operated machinery and tools safely during composite manufacturing.
- Applied quality control skills by inspecting cured products for defects, assigning grades and removing unacceptable items.
- Observed continuous operation of automatic machines to guarantee products met specifications and to detect jams or malfunctions, making adjustments as necessary.
- Read specifications, blueprints and work orders to determine setups, temperatures and time settings required to mold, form or cast plastic materials as well as to plan production sequences.
- Adhered to lean manufacturing principles to maintain efficiency.
- Performed quality finishes by trimming and deburring to create smooth surfaces and joints of assembled parts.
Aircraft Maintenance Technician
USAF
10.1999 - 10.2005
- Supervisors lower grade personnel, delegating work, prioritizing tasks per maintenance schedule
- Removed components such as landing gear, engines and flight controls.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Operated power tools, gauges and testing equipment to adjust, repair and replace faulty components on-equipment aircraft.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft i.e. pre-flight, post-flight, quick-turn.
- Documented all inspection and maintenance actions in aircraft forms, and G081.
- Supervised crew in daily inspections, troubleshooting and preventive maintenance on C-5A/B aircraft.
- Maintained safety by implementing effective procedures regarding hazardous actions, materials and items.
- Ordered, organized and installed aircraft parts on subsystem assemblies for engines, gearboxes, transmissions and flight controls.
- Serviced and lubricated aircraft and subsystems in accordance with aircraft wash requirements.
Education
Associate of Science - Aircraft Maintenance Technology
Community College of The Air Force
Montgomery, AL05.2018
Skills
- Proficient in Microsoft Products, such as: Excel, Power-point and Word - Highly Skilled
- Logistics Module (LOGMOD), deployment execution processes - Highly Skilled
- Defense Readiness Reporting System (DRRS Unit CC role) - Highly skilled
- DCAPES (UTC reporting Unit CC role) - Highly skilled
- AROWS-R Participation Specialist - Highly Skilled
- AROWS-R Approving Official - Highly Skilled
- Automated Time and Attendance Production System (ATAAPS) - Highly Skilled
- Unit Training Assembly Participation System (UTAPS) - Highly skilled
- Organizational Defense Travel Administrator (ODTA) - Highly skilled
- Reserve Travel System (RTS) - Highly skilled
- Quality Assurance LEAP site manager - Skilled
- M4S Wing Responder (FGC direct manpower allocation) - Highly Skilled
- Unit Personnel Management Roster (UPMR) & Unit Manning Document (UMD) manager
Accomplishments
Awards:
AMN of the Quarter - 2002
NCO of the Quarter - 2004
NCO of the Quarter - 2008
Crew Chief of the Year - 2012
SNCO of the Quarter - 2012
General Leo Marquez - 2017
SNCO of the Quarter - 2021
SNCO of the Year - 2021
Maintenance Professional of the Year - 2022
Decorations:
1. Meritorious Service Medal
2. Air and Space Commendation Medal
3. Air and Space Achievement Medal 1 Oak Leaf Cluster
4. Air and Space Outstanding Unit Award 4 Oak Leaf Clusters
5. AF Good Conduct Medal 1 Oak Leaf Cluster
6. Air Reserve Forces Meritorious Service Medal 5 Oak Leaf Clusters
7. National Defense Service Medal
8. Global War on Terrorism Service Medal
9. Air and Space Longevity Service Award 5 Oak Leaf Clusters
10. Armed Forces Reserve Medal 1 Hourglass Device
11. USAF NCO PME Graduate Ribbon
12. Air and Space Training Ribbon
Timeline
Aircraft Overhaul Supervisor (Flight Chief)
Department Of Defense Air Force
02.2023 - Current
Quality Assurance Supt (WS-11), SMSgt (Temp)
USAF Reserves
07.2022 - 02.2023
Aerospace Maintenance Section Chief (WS-11) SMSgt
USAF Reserves
09.2019 - 07.2022
Aircraft Overhaul Supervisor (WS-11), MSgt (Term)
USAF
10.2018 - 02.2019
Aircraft Overhaul Leader (WL-10), MSgt
USAFR
12.2012 - 10.2018
Aircraft Mechanic (WG-10)
Department Of Defense Air Force
04.2008 - 12.2012
Transient Alert Maintenance Technician (WG-8)
Department Of Defense
04.2007 - 04.2008
Experimental Plastics and Fabrication Technician
Boeing
01.2005 - 04.2007
Aircraft Maintenance Technician
USAF
10.1999 - 10.2005
Associate of Science - Aircraft Maintenance Technology
Community College of The Air Force
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