Jesse Martinez

Work History

Belching Beaver Brewery

Oceanside, CA

06.2020 - 07.2023

Supervised daily operations of the bar area.
Maintained a clean and orderly work environment.
Performed opening and closing duties such as cleaning equipment, restocking shelves.
Demonstrated knowledge of various types of beers, wines, liquors and mixed drinks.
Utilized POS systems to process orders accurately and efficiently.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Effectively multitasked within fast-paced environment.
Worked in close collaboration with team members to ensure customers received high-quality service.
Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Ensured compliance with all applicable laws and regulations regarding alcoholic beverages.
Ordered supplies to ensure adequate inventory levels were maintained.
Promoted new items or specials to increase sales opportunities.

Belching Beaver Tavern Bar & Grill

Vista, CA

06.2020 - 07.2023

Displayed enthusiasm and knowledge about restaurant's menu and products.
Greeted customers, answered questions and recommended specials to increase profits.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

Belching Beaver Pub 980

Vista, CA

06.2020 - 07.2023

Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
Provided exceptional service to high volume of daily customers.
Adhered to sanitation and safety policies, protecting establishment and patrons.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Provided excellent customer service to ensure satisfaction.
Responded efficiently to guest inquiries and complaints in a professional manner.
Performed opening and closing duties such as setting up the dining area, restocking supplies..

Belching Beaver Brewery

Oceanside, CA

06.2020 - 07.2023

Inspected finished products for quality and adherence to customer specifications.
Kept line material levels within required levels to meet production goals.
Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.
Observed machine operation to detect workpiece defects or machine malfunctions, adjusting machines as necessary.
Used hands, arms and legs to physically handle and transport finished goods.
Read and understood job orders to meet specific product specifications, including acceptable tolerances, general specifications and required production sequences.
Maximized production quality by inspecting, calibrating and adjusting equipment to stay within optimal operational parameters.
Performed quality checks on products to ensure they met customer specifications.

Board and Brew

Carlsbad, CA

05.2016 - 09.2020