Jesse Martinez
Sacramento,CA
Summary
Proven leader with extensive experience at Contractors Warehouse/The Home Depot, adept in inventory control and team building. Excelled in enhancing store performance through strategic sales strategies and superior customer service, fostering a loyal customer base and mentoring staff towards excellence. Achieved significant improvements in efficiency and customer satisfaction, leveraging problem-solving and leadership skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Contractors Warehouse/ The Home Depot
04.2021 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Analyzed sales data with Store Manager to identify trends and enhance store performance.
Department Supervisor
Contractors Warehouse
02.2019 - 04.2021
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team 8 employees, delegated tasks and held each employee accountable for completing assignments.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Freight Team Associate
Contractors Warehouse
07.2018 - 02.2019
- Led by example, demonstrating strong work ethic and commitment to excellence in all tasks undertaken, inspiring team members to strive for their personal best while contributing positively towards the overall success of the organization.
- Collaborated with other departments to ensure seamless integration of freight operations within the company''s overall supply chain process.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
Education
High School Diploma -
Community Collaborative Charter School
North Highlands, CA06.2015
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Inventory Control
- Time Management
- Team Building and Leadership
- Performance Evaluations
- Staff training/development
- Sales Strategies
Certification
- Forklift,Order picker, Electric Pallet Jack, scissor lift, bobcats. License - 6 years
Timeline
Assistant Store Manager
Contractors Warehouse/ The Home Depot
04.2021 - Current
Department Supervisor
Contractors Warehouse
02.2019 - 04.2021
Freight Team Associate
Contractors Warehouse
07.2018 - 02.2019
High School Diploma -
Community Collaborative Charter School
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