Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesse Mays

Leland,NC

Summary

I consider myself a hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. I strive to meet customer needs, drive satisfaction, and promote long-term loyalty.

Overview

6
6
years of professional experience

Work History

Server

Carrabbas
Wilmington, North Carolina
05.2022 - Current
  • Delivered exceptional customer service by anticipating needs and responding promptly to requests.
  • Maintained composure and prioritized multiple tasks in a dynamic environment.
  • Memorized menu items to assist diners in making informed meal choices.
  • Trained new staff members on service standards and operational procedures.
  • Participated in required company and restaurant trainings to improve skills.

Server

Ciana
Wilmington, North Carolina
11.2023 - 09.2024
  • Prepared tables for customers by setting up linens, dishes, and silverware.
  • Informed customers about daily specials to enhance the dining experience.
  • Explained ingredients and cooking methods for various food items.
  • Prepared salads, greeted guests, bussed tables, and served guests regularly during shifts.
  • Demonstrated strong multitasking abilities while operating under pressure during peak hours.

Line Cook

Storie Street Grille
Blowing Rock, North Carolina
03.2021 - 05.2022
  • Supervised food production processes to guarantee that quality standards were met.
  • Conducted regular inspections of storage areas to verify temperatures were maintained within required limits.
  • Communicated effectively with front-of-house personnel to ensure smooth service during peak hours.
  • Assisted in presenting and creating decorative food displays.
  • Performed prep work, such as chopping vegetables or marinating meats, prior to service hours.

Line Cook

Come Back Shack
Boone, NC
01.2020 - 03.2021
  • Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
  • Managed multiple tasks simultaneously, without compromising product quality or service times.
  • Adapted well under pressure in high-volume environments while maintaining focus on quality execution.
  • Maintained favorable working relationships with team members, promoting a productive kitchen environment.

Education

Associate of Arts - General Education

Cape Fear Community College
Wilmington, NC

Skills

  • Conflict resolution
  • POS operation
  • Cleanliness standards
  • Shift management
  • Multitasking and organization
  • Memory retention

Timeline

Server

Ciana
11.2023 - 09.2024

Server

Carrabbas
05.2022 - Current

Line Cook

Storie Street Grille
03.2021 - 05.2022

Line Cook

Come Back Shack
01.2020 - 03.2021

Associate of Arts - General Education

Cape Fear Community College

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