
Dynamic Senior Customer Service Representative with a proven track record at the City of Fort Worth Municipal Court, excelling in complaint resolution and payment processing. Demonstrated ability to enhance customer support quality, achieving a significant improvement in customer satisfaction. Skilled in both interpersonal communication and meticulous data management, I bring a comprehensive approach to addressing customer needs and streamlining operations.
Warrants dept. verify citation warrants with police dispatch
data entry, filing, accounting entry.
Court clerk for Municipal Judge Arraignment Court.
Cashier dept. Customer service received payment for citation, payment plan, internal / external customers.
Teen Court assistant court clerk / customer service / internal
external.
U.S. Army Honorable Discharge