Jesse Michaud
Carmel,ME
Summary
Results-driven Maintenance Manager with extensive experience at Tropical Cheese Industries, optimizing preventive maintenance programs to enhance equipment reliability and reduce downtime by 30%. Proven leadership in team development and vendor management, fostering a culture of continuous improvement while ensuring compliance with safety protocols and operational efficiency.
Overview
5
5
years of professional experience
Work History
Maintenance Manager
Tropical Cheese Industries
Bangor, ME
10.2021 - Current
- Directed preventive maintenance schedules for dairy processing equipment, reducing unplanned line stoppages.
- Coordinated repair work for refrigeration, packaging, and production systems to support continuous operations.
- Managed maintenance technicians, assigning work orders and reviewing completion for accuracy and safety.
- Monitored equipment performance and identified mechanical issues before they disrupted production flow.
- Implemented maintenance procedures aligned with food safety, sanitation, and plant compliance requirements.
- Tracked spare parts inventory and ordered critical components to prevent downtime delays.
- Collaborated with production and quality teams to prioritize equipment repairs around manufacturing needs.
- Documented service activities, inspections, and corrective actions to maintain reliable maintenance records.
- Supervised employee performance, preventive maintenance, and safety.
- Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
- Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
- Increased overall equipment efficiency by conducting thorough assessments of machinery conditions and implementing necessary improvements.
- Led the successful completion of major facility upgrades projects while adhering to budget constraints and timelines.
- Scheduled regular inspections of equipment and facilities to manage wear and tear.
- Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Negotiated contracts with vendors for cost-effective procurement of parts and services, maintaining strong working relationships.
- Developed detailed maintenance budgets, effectively controlling expenses while ensuring optimal equipment performance.
- Conducted root cause analysis of recurring issues, devising long-term solutions that minimized future disruptions.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Managed a team of technicians, providing guidance and support for skill development and performance improvement.
- Documented inventory of spare parts to enable tracking history and maintain accurate records.
- Collaborated with other departments to verify completion of maintenance tasks.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Created and submitted detailed reports to highlight maintenance activities and equipment performance.
- Promoted a culture of continuous improvement within the maintenance team by encouraging open communication, problem-solving initiatives, and employee engagement activities.
- Mentored new hires in company procedures, safety protocols, and technical skills necessary for their roles as maintenance professionals.
- Streamlined work order processes for quicker response times, resulting in increased productivity and reduced costs.
- Ensured compliance with all applicable regulations through diligent record-keeping, reporting practices, and regular audits.
- Enhanced safety standards through regular inspections, staff training, and adherence to OSHA guidelines.
- Evaluated and recommended new technologies for potential integration into the facility''s maintenance operations, ensuring continued growth and adaptability in the face of industry advancements.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Prepared and reviewed maintenance contracts with external service providers to offer mutually binding agreements.
- Implemented energy conservation measures that led to significant savings on utility bills without compromising facility operations.
- Implemented energy-efficient solutions to reduce operating costs and environmental impact.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Education
Captain's License Course
Eastern Maine Technical College
Calais, ME07-2005
Bachelor of Science - Marine Engineering Operations
Maine Maritime Academy
Castine, ME06-2002
Skills
Preventive Maintenance
Project management
Equipment troubleshooting
Maintenance planning
Work order management
Staff management
Safety protocols
Team leadership
Grounds maintenance
Vendor relationship management
Mechanical aptitude
Electrical systems
Continuous improvement
Inventory monitoring
Facilities maintenance
Equipment inspection
Computerized maintenance management system
Spare parts inventory
Contractor management
Facilities management
Energy management
Lockout and tagout procedures
HVAC systems
Safety monitoring
Resource allocation
Budget administration
Contractor oversight
Asset management
Inventory replenishment
Deadline management
Installation management
Materials requisition
Building automation systems
Parts oversight
Plumbing systems
Fire protection systems
Elevator maintenance
Problem resolution
Work Planning and Prioritization
Decision-making
Computer skills
Task delegation
Scheduling and coordinating
Professional and courteous
Managing operations and efficiency
Project planning
Emergency response
Goal setting
Performance evaluations
Staff training
Strategic planning
Good judgment
MS office
Technical proficiency
Employee coaching and mentoring
Team development
Training and development
Documentation and reporting
Hiring and training
Schedule management
Employee development
Onboarding and orientation
Process improvement
Idea development and brainstorming
Positive attitude
References
Andy Hawes
174 Plymouth Road
Carmel ME 04419
207-852-7333
Larry Wintle
Upstate Niagara Cooperative Inc.
New York
518-645-3751
Timeline
Maintenance Manager
Tropical Cheese Industries
10.2021 - Current
Captain's License Course
Eastern Maine Technical College
Bachelor of Science - Marine Engineering Operations
Maine Maritime Academy