Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Jesse Moffett

Dallas,TX

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

28
28
years of professional experience

Work History

PSO

Texas Instruments Inc
Dallas, USA
07.2023 - Current
  • Oversaw campus security activities spanning designated zones.
  • Conducted thorough observation of areas for anomalies at multiple locations.
  • Conducted routine monitoring of encampment activities.
  • Maintained comprehensive citation logs in FIS.
  • Cover SCC monitoring and assess alarms.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Completed day-to-day duties accurately and efficiently.

Program Manager

Volt Workforce Solutions
Richardson, USA
01.2020 - 06.2023
  • Oversee coordination of contractors for fabrication and staffing departments.
  • Ensured timely review and submission of all weekly timecards.
  • Conducted risk assessments, developing and implementing risk management strategies to minimize impact on program objectives.
  • Conducted regular meetings with team members to review progress and address any issues or concerns.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Negotiated contracts and agreements with vendors and suppliers.
  • Collaborated with teams across departments to develop effective strategies for executing programs.
  • Facilitated change management processes, supporting the organization and stakeholders through program transitions.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Managed discrepancies and enforced disciplinary measures.

SCC

Point 2 Point
Dallas, USA
06.2016 - 01.2020
  • Managed diverse alarm notifications, directing officers to investigate triggered areas.
  • Monitored locations using surveillance cameras.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Supervisor

Point 2 Point Global Security Inc
Dallas, USA
06.2016 - 01.2020
  • Oversaw deployment and punctuality of over 150 officers at designated posts.
  • Collaborated with the scheduling manager to minimize gaps in schedules.
  • Demonstrated strong listening skills to address and facilitate problem-solving.
  • Created new strategies for improving customer service standards within the organization.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Trained new employees on company policies and procedures.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.

Security Officer

4S Secure Solutions
Dallas, USA
02.2015 - 08.2016
  • Monitored and documented any unusual activity.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.

OPERATIONS/SALES MANAGER

Morrison Supply
Plano, USA
09.1996 - 06.2015
  • Supervise comprehensive management of workforce across multiple departments.
  • Conducted interviews to assess candidate qualifications.
  • Conducted annual evaluations to assess employee performance.
  • Addressed concerns of both employees and customers effectively.
  • Implemented safety policies compliant with DOT and company standards.
  • Maintained high standards of service excellence in customer interactions.
  • Streamlined management processes boosting overall productivity levels.
  • Streamlined processes for accurate tracking and monitoring of inventory systems.
  • Supervised inventory control and maintenance tasks.
  • Provided training and mentorship to newly appointed managers.
  • Increased profitability via strategic selling efforts.
  • Ensured upkeep of individual areas adhering to 5S practices.
  • Ensure balanced load distribution among drivers.
  • Trained team members to transition into roles like warehouse management, supervisory positions, and counter sales.
  • Engaged in effective problem resolution with customers and staff.
  • Conducted follow-up calls to clients ensuring exceptional White Glove Service.

Education

BA - Criminal Justice

Colorado Technical University
Colorado Springs, CO
01.2014

Skills

  • Experienced with Microsoft Word
  • Excel Data Analysis Skills
  • Inventory Management
  • Customer Relationship Management
  • Organizational skills
  • First Aid/CPR
  • Multitasking Abilities
  • Relationship building
  • Verbal communication
  • Flexible and adaptable
  • Troubleshooting

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

PSO

Texas Instruments Inc
07.2023 - Current

Program Manager

Volt Workforce Solutions
01.2020 - 06.2023

SCC

Point 2 Point
06.2016 - 01.2020

Supervisor

Point 2 Point Global Security Inc
06.2016 - 01.2020

Security Officer

4S Secure Solutions
02.2015 - 08.2016

OPERATIONS/SALES MANAGER

Morrison Supply
09.1996 - 06.2015

BA - Criminal Justice

Colorado Technical University

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Jesse Moffett