Jesse Molano
Long Island City
Summary
Detail-oriented and hard working individual seeking employment in healthcare. Fluent in English and Spanish with 6 years of direct customer service experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Associate
CVS Pharmacy Health
09.2025 - Current
- Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
- Developed and implemented workflow improvements, increasing overall team productivity and service quality.
- Analyzed customer feedback to identify service gaps, driving actionable improvements in patient care.
Resident Advisor
Tempositions
03.2023 - 07.2024
- Assist staff and National Guard with various duties including typing various correspondence, reports, and articles; Greeting and directing visitors; Answering telephones, taking messages, directing intercom pages; scheduling appointments/meetings; Maintaining department/office files, patient records; collecting payments; maintaining inventory by ordering supplies for the department/office
- Provides interpretation as requested
- Maintained visitor log for department/office/building
- Assisted clients with mail and package deliveries
Transporter
New York Presbyterian Hospital
01.2022 - 09.2022
- Cleans, maintains, and operates transport equipment and operates elevators to move or escort patients/visitors to and from various hospital areas, as directed, following established operating policies and procedures.
- Confirms patient readiness for transport and need for appropriate equipment and ensures that equipment is ready and available.
- Ensures oxygen tanks required for transport contain sufficient oxygen and are safely secured for transport; cleans transportation equipment according to Infection Control protocols.
- Picks-up and delivers materials and equipment, as directed, to various offices and departments within the Hospital according to related operating policies and procedures.
Front Desk
New York Sports Clubs
03.2010 - 02.2016
- Assist staff with various duties including typing various correspondence, reports, and articles; Maintaining department/office files, patient records; collecting payments; maintaining inventory by ordering supplies for the department/office
- Greeting and directing visitors; Answering telephones, taking messages, directing intercom pages; scheduling appointments/meetings
Education
Associate in Arts - Liberal Arts and Sciences
Queensborough Community College
01.2022
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
Certification
- Red Cross
- Basic Life Support Certificate- 01J3V0
- 2024
Timeline
Associate
CVS Pharmacy Health
09.2025 - Current
Resident Advisor
Tempositions
03.2023 - 07.2024
Transporter
New York Presbyterian Hospital
01.2022 - 09.2022
Front Desk
New York Sports Clubs
03.2010 - 02.2016
Associate in Arts - Liberal Arts and Sciences
Queensborough Community College