Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jesse Moore

Murfreesboro,TN

Summary

Flexible and organized professional with several years of experience facilitating busy restaurant environment operation. Self-motivated to learn new skills and bring experience to tackle new a profession.

Overview

12
12
years of professional experience

Work History

Server

Perry's Steakhouse
Franklin, TN
01.2024 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Server

Pelican and Pig
Nashville, TN
01.2019 - 01.2021
  • Successfully launched a new restaurant in collaboration with the owners.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Contributed to Pelican and Pig being awarded "Restaurant of the Year" by Eater magazine.

Server

Etch
Nashville, TN
03.2018 - 05.2019
  • Demonstrated knowledge of wine list and recommended wines based on customer preferences.
  • Processed payments promptly at the end of meal service period using POS terminals.
  • Followed up with guests after meals to ensure satisfaction with overall experience.
  • Promoted additional menu items or special offers as appropriate.

Restaurant Manager

Rock Bottom Brewery
Nashville, TN
03.2012 - 03.2018
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Conducted weekly team meetings to discuss performance issues and provide feedback.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Analyzed financial statements to identify areas of improvement or cost savings opportunities.
  • Ordered supplies from vendors as needed while staying within budget guidelines.

Education

Bachelor of Science - Integrated Studies

Middle Tennessee State University
Murfreesboro, TN

Skills

  • Sales expertise
  • Positive and professional
  • Relationship Management
  • Operations Management
  • Customer Engagement
  • Conflict resolution techniques
  • Organization and prioritization
  • Supervisory skills
  • Customer-Oriented
  • Stable work history

Timeline

Server

Perry's Steakhouse
01.2024 - Current

Server

Pelican and Pig
01.2019 - 01.2021

Server

Etch
03.2018 - 05.2019

Restaurant Manager

Rock Bottom Brewery
03.2012 - 03.2018

Bachelor of Science - Integrated Studies

Middle Tennessee State University
Jesse Moore