Summary
Overview
Work History
Education
Skills
Timeline
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Jesse Moreno

North Las Vegas,NV

Summary

Proven track record in enhancing customer experiences and achieving sales targets at Cold Stone Creamery, showcasing exceptional teamwork, customer service, and multitasking skills.


Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

1
1
year of professional experience

Work History

Plumbers Assistant

Gonzalez Plumbing
01.2024 - Current
  • Drilled and cut holes in walls and floors to accommodate passage of pipes.
  • Repaired sinks, dishwashers and other domestic appliances, removing clogs, and cleaning pipes.
  • Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
  • Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.

Sales Floor Associate Cashier

Cold Stone Creamery
09.2023 - 12.2023
  • Helped customers complete purchases, and join reward programs.
  • Achieved efficient checkout processes by swiftly scanning items and handling payment transactions.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Exceeded sales targets through effective product recommendations and upselling strategies.
  • Contributed to visual merchandising efforts by creating eye-catching displays that attracted customers'' attention.
  • Participated in store promotions and special events to drive foot traffic and increase overall sales performance.
  • Collaborated with team members to achieve high-performance sales goals, fostering a positive work culture.
  • Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Assisted with inventory management, ensuring accurate stock levels and timely replenishment of food products.
  • Maintained a clean and organized lobby, restrooms and store area, contributing to an inviting shopping environment.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Education

Current Student

Acceleration Academy
North Las Vegas, NV
06.2026

Skills

  • Task Prioritization
  • Teamwork and Collaboration
  • Customer Service
  • Multitasking
  • Problem-solving abilities
  • Reliability
  • Physical Stamina
  • Lift up to 50 pounds
  • Time Management
  • Problem-Solving
  • Attention to Detail
  • Active Listening

Timeline

Plumbers Assistant

Gonzalez Plumbing
01.2024 - Current

Sales Floor Associate Cashier

Cold Stone Creamery
09.2023 - 12.2023

Current Student

Acceleration Academy

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Jesse Moreno