Jesse Murphy
Louisburg
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
Work History
Footwear Sales Specialist
Scheels
04.2023 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Demonstrated product features, answered questions and persuasively overcame objections.
Closing Specialist
Target
08.2022 - 03.2023
- Ensured a clean, organized, and well-stocked store at the end of a work day
- Kept an accurate inventory of all backstock while stocking and filling
- Created great customer interactions and providing reliable service
Head Teller
First National Bank Of Louisburg
06.2020 - 04.2022
- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Replenished ATM funds in empty canisters prior to validation process.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
- Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
- Enhanced customer satisfaction by providing efficient and accurate transaction services.
Education
High School Diploma -
Louisburg High School
Louisburg, KS05.2023
Skills
- Relationship Building
- Client Relations
- Customer service and care
- Upselling and Cross Selling
- Team Collaboration
- Sales expertise
- Cash Handling
- Sales Training
- Account Management
- Inventory Maintenance
- Complaint resolution
- Customer Service
Hobbies
- Rock climbing
- Playing guitar
- Playing volleyball
Timeline
Footwear Sales Specialist
Scheels
04.2023 - Current
Closing Specialist
Target
08.2022 - 03.2023
Head Teller
First National Bank Of Louisburg
06.2020 - 04.2022
High School Diploma -
Louisburg High School