Reviewed 50 dispute cases per week in Salesforce and verified MVR details through Reklami.
Researched ACD codes using state AAMVA and VC code documents to confirm dispute details.
Collaborated with a cross-functional team across different time zones to keep case work moving.
Recorded case-by-case notes to capture findings, exceptions, and follow-up actions.
Applied dataset reconciliation and root cause analysis to compare dispute records and resolve inconsistencies.
Triaged case issues and tracked follow-up items to support timely resolution.
Hi Tech Talents - Microsoft
Annotation Judge
09.2025 - 01.2026
Job overview
Reviewed 30 annotation cases per shift to maintain dataset accuracy and workflow consistency.
Maintained enterprise datasets to support operational processes, applying data quality control and data validation checks.
Collaborated with global engineering teams to standardize procedures and improve distributed data handling.
Performed root cause analysis and troubleshooting to resolve dataset inconsistencies and support reliable operations.
Documented recurring issues and ticket triage outcomes to improve incident documentation and follow-up clarity.
Used Python, SQL, and Power BI to support analysis, reporting, and dataset reconciliation efforts.
Experis - Meta platforms
Data Annotation Analyst
09.2024 - 09.2025
Job overview
Validated enterprise datasets for accuracy, consistency, and traceability across manufacturing and operational workflows.
Standardized annotation workflows with cross-functional teams to improve process compliance and reduce rework.
Maintained documentation that improved reporting clarity and made dataset lineage easier to trace.
Applied Python and SQL to review records, reconcile discrepancies, and support recurring quality checks.
Built Power BI views to track quality trends and support faster review of operational outcomes.
Alstom Transportation
Industrial Quality Engineer Internship
08.2023 - 11.2023
Job overview
Analyzed production and defect data in SQL and Power BI to surface actionable quality insights.
Supported SAP ERP documentation and incident documentation for engineering and safety compliance reviews.
Coordinated root cause analysis with engineering and quality teams to resolve recurring process issues.
Validated operational records for data quality control and dataset reconciliation before reporting.
Education
Cisco Networking Academy
Cybersecurity Defense Analyst Pathway Exam
Cisco Networking Academy
Cyber Threat Management
Cisco Networking Academy
San Jose, California, USA
IT Support Specialist Pathway Exam
08-2026
Clarkson University
Potsdam, Newyork
Master of Science from Applied Data Science
05-2024
University Overview
Coursework: SQL & Databases, Data Management, Data Visualization
Federal university. of technology owerri
Nigeria
Bachelor of Science from Information Technology & Management
12-2021
University Overview
Achievements: Concentration in Quality Systems, Process Improvement & Analytics
Coursework: Database Management Systems, Computer Networks, Operating Systems
Certification
Cisco Certified Network Associate CCNA
Timeline
Compliance specialist
Samba safety
02.2026 - 06.2026
Annotation Judge
Hi Tech Talents - Microsoft
09.2025 - 01.2026
Data Annotation Analyst
Experis - Meta platforms
09.2024 - 09.2025
Industrial Quality Engineer Internship
Alstom Transportation
08.2023 - 11.2023
Cisco Networking Academy
Cybersecurity Defense Analyst Pathway Exam
Cisco Networking Academy
Cyber Threat Management
Cisco Networking Academy
IT Support Specialist Pathway Exam
Clarkson University
Master of Science from Applied Data Science
Federal university. of technology owerri
Bachelor of Science from Information Technology & Management
Skills
Python
SQL
Power BI
SAP ERP
System monitoring
Data quality control
Data validation
Dataset reconciliation
Root cause analysis
Quality assurance testing
Ticket triage
Troubleshooting
Incident documentation
Network monitoring
Virtualization
Summary
Compliance Specialist reviewing consumer dispute cases and validating case evidence across Salesforce, driver license records, and MVR documentation. Researches ACD code issues against state AAMVA and VC code documents, then records findings case by case for follow-up. Partners with cross-functional teams across time zones to keep dispute handling aligned with compliance requirements.
Personal Information
Work Permit: Authorized to work in the U.S. without sponsorship
Residence Permit: U.S. Permanent Resident (Green Card Holder)