Jesse Nymand

• Pointed out landmarks and other points of interest to passengers.
• Drove VIPs to corporate events and meetings.
• Helped passengers with luggage, collected fares and politely answered questions.
• Kept detailed logs of mileage, expenses, and destinations to ensure accurate billing records for clients or employers.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Observed passengers during the journey and reported any suspicious behavior.
• Engaged in polite conversation when appropriate to encourage passenger comfort.
• Utilized defensive driving techniques to prevent accidents in high-traffic situations.
• Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.

Contact Information:

Jesse Nymand: 720.693.4177

• Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Located and resolved problems with team production and performance to maintain consistent quality levels.
• Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
• Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Bussed and reset tables to keep dining room and work areas clean.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Self-motivated, with a strong sense of personal responsibility.
• Worked well in a team setting, providing support and guidance.

Contact Information:

Cucina Colore

3041 E 3rd Ave, Denver, Co 80206

Restaurant Manager:

Luis Gallegos 720.949.3649

• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Answered customers' questions, recommended items, and recorded order information.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Inspected dishes and utensils for cleanliness.
• Handled cash transactions accurately, contributing to balanced daily financial reports.

Contact Information:

Applebee's Grill & Bar

6405 W. 120th Ave, Broomfield, Co 80020

Restaurant Manager:

Brandon Alt 720.539.1542